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Communicating with students and families: promising practices

2/10/2020

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By G. FAITH LITTLE
“The importance of good parent-teacher relationships has been well documented. Research has shown that parent involvement in education benefits not only the child but also the parents and teachers.”

— 
The Importance Of Teacher/Parent Partnerships
We want our students, parents, and teachers to experience these benefits.

Challenges are easy to list, and we likely have a long list beyond these, but here are some of the big ones. 
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  • Time: how do I find it outside of parent/teacher conferences?
  • Training: what do I do when the discussion goes beyond my content area?
  • Expectation: the reasons I became a teacher didn’t include communicating with families, so how do I manage this in a way that’s aligned to my personality and content area?
  • Planning: how do I begin to fit this in with my other teaching responsibilities?

Start by planning

Strengthening your communication with students and families can start as simply as organizing your approach. Whether you’re approaching the beginning of the year, a new term, or are in the middle of a course, trying a new tool that can be customized to your unique communication style and your school’s expectations for family contact will support your work.

  • Create a communication table (sample below) for each student. Update this electronically to save time when adding your notes, or print out the pages and keep them in a binder for easy access at your desk, especially if you prefer to write by hand. You can always scan in the documents later when you need to share your communication practices with leadership. Download our Family Connection template to get started.
 
  • Establish a communication goal. Perhaps your school already has a certain number of contacts required for each student. If so, integrate those into the template. If not, consider for yourself what a reasonable goal would be, based on your unique situation and number of students.
 
  • Choose a natural time you can merge a check of this document into your practice. Is it when you take attendance, or during the last few minutes of class? Is it every Friday afternoon or Monday morning? What’s the best time to integrate it into your schedule?
 
  • Organize your chart in a way that makes sense for you. Do you need to make contact at least once a month? Do you need to make a specific type of contact (text, email, portal)? Shift your template to fit your needs.

Communication goals

In the example below, our first goal was to start with listening, in this case using a baseline survey to the student’s parents that establishes a connection and supports us in understanding our student from the parent’s perspective. Our second goal was to have three positive contacts with the family, in addition to any contacts necessary to discuss issues that may arise in the classroom.

From here, we would continue to add our notes and check in on communication that may be needed in order to meet our goals. This template can continue to be streamlined or expanded as practices change over time.
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While the content of parent/teacher conversations may not always be easy, simply getting started can give you confidence and increase the ways in which you can connect with families.
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TAGS: CLASSROOM CULTURE, COMMUNICATION, G. FAITH LITTLE
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Communicating with students using checks for understanding

10/8/2019

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By G. FAITH LITTLE

​We check for understanding constantly, don’t we?

“Does that make sense?”
"Know what I mean?”
“Get it?”


When it comes to our classrooms, we’re looking for more precise ways to check for understanding. Here are some simple ways and a few tools to use in your class as soon as tomorrow!

Thumbs up!

A simple and positive hand gesture can check to see who is hearing your instruction and who needs more support to move forward. You can use this: 
  • on the board: Thumbs up when you’re on page 49 and ready to read.
  • out loud: Thumbs up if you remember two rules of volleyball. Three? Four? More?
  • on a slide: Thumbs up if you’ve written down a question about the periodic table. 

Choose your emoji

Expressions are a helpful way for students to share how they’re feeling or thinking about new or challenging content. It is especially useful for English Language Learners and Students with Disabilities. Using emojis (which can be individual cut outs or together on one piece of paper), ask students to choose the emoji that best represents their current experience.

As you move around the room, you can customize your questions and support. Find out more about what the happy faces understand, what the thinking faces are working out, and what the sad faces need to make their struggle productive.
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Entrance tickets

See how the homework informed thinking or where yesterday’s mini-lesson landed by collecting a little data at the beginning of class. You can even combine this tool with the emojis you've used previously:
  • On the board: Choose the emoji that best describes your experience as you work out today’s problem.
  • Out loud: Show your emoji! Let me know how you’re experiencing this reading.
  • On a slide: Which emoji represents where you are with writing up your experiment notes?

Whatever the tool, getting clear feedback is key to differentiating your instruction and increasing communication with your students!


TAGS: ASSESSMENTS, CHECKS FOR UNDERSTANDING, COMMUNICATION, G. FAITH LITTLE
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Behavior as data: what are your students communicating?

6/11/2019

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By G. FAITH LITTLE

Behavior is a form of communication.

Plug this sentence into your preferred search engine, and it will return enough results to keep you reading for hours. Since it’s more likely you’re scrolling through this post on your train ride, between classes, or at lunch than sitting with a cup of tea and hours to spare, let’s connect the dots quickly and consider a way to look at communication through behavior as data that we can analyze to determine a productive possibility in our classrooms.

Collect the data: what is the behavior?
Start with documenting low inference observations of behavior. As you jot down the description of the behavior, challenge yourself to write only what is observable. When you write, “a fight broke out,” ask yourself, “what did I actually see?”.

What did you see? What did you hear?

It’s worth the time it takes to develop your low inference observation skills, because you will be working from more accurate data, as free of assumptions as possible.
High inference
Low inference
A fight broke out
​Two students [names] stood up and walked toward each other. The first student was standing between the door and the second student. The first student said something that I couldn’t hear. The other student took a deep breath, stepped forward. The first student said, “What are you going to do?” The second student stepped to the left and forward and the first student moved in front of the second. The second student put their right hand out, pushing the first student, and then walked quickly to the door, pushed it open and left. The first student stumbled backward. I told the student to sit down, and he walked back to his desk and sat in his chair. 
He was upset
He raised his voice above his usual speaking voice and said, “I’m not going to,” and then he put his head down on his desk.
She couldn't control herself
She continued playing after I counted to three. I said, “That was the final warning,” and she stood up, looked at me, and started crying. ​

Analyze the data: what might it mean?
While you already have classroom expectations clearly outlined and students may be fully aware of the consequences of certain behaviors, whether it is a phone call home, a visit to the AP, or other intervention, you may also consider using a tool to support your own problem-solving. This is especially helpful when you’re confronted with a persistent, or even new, behavior. 

Lifelines is a tool we’ve used with our partner schools when looking at data reports together. With a few customizations, we can use this tool to explore behavior as data.

  • What is the behavior? This is your low inference observation. Consider remaining curious about this behavior and what it may be communicating as you move forward.
  • What might it mean? This is where you bring in your understanding of the student, their context, their story. Is there information you may be missing? Who else do you want to talk with in order to get a more complete picture that could inform your analysis?
  • Why is it important? You considered this behavior important enough to analyze for a reason. What else have you discovered during your analysis that makes this behavior important to address?

​Consider possibilities: apply analysis to inform instruction
What questions, lessons, or interventions make sense to support the student and their learning? Is it an individual moment that is needed or could the whole class benefit from some time investigating this issue together? 

Try your lesson or intervention out. What happened? What other questions came up? What might you try next? If you continue to remain curious, your “final” determination in the Lifelines tool can be a starting point to a simple cycle of inquiry.
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By engaging your curiosity and making low inference observations of student behavior, you can engage in an inquiry cycle that could result in new and exciting discoveries about what your students’ behavior is communicating. Your findings can then support students academically by addressing their social-emotional needs.


TAGS: COMMUNICATION, DATA, G. FAITH LITTLE
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The Center for the Professional Education of Teachers (CPET) at Teachers College, Columbia University is devoted to advancing global capacities in teacher education, research, and whole school reform. CPET advocates for excellence and equity in education through direct service to youth and educators, innovative school projects, international research that examines and advocates the highest quality instructional and assessment practices today, and sustainable school partnerships that leverage current policy and mandates to raise literacy levels and embed collaborative communities of learning. Uniting theory and practice, CPET promotes rigorous and relevant scholarship and is committed to making excellent education accessible worldwide.
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