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4/3/2025

What’s the Problem and How to Solve It: How Leaders Can Support Peer-to-Peer Conflict Resolution

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Turn conflict into clarity with a simple, effective peer-to-peer resolution approach.
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DR. ROBERTA LENGER KANG
Executive Director
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Within any organization, but especially in complex organizations, peer-to-peer conflicts come with the job. When everyone is moving at lightning speed, roles and responsibilities are ambiguous, or the pace of the work is simply impossible to keep — as human beings, we’re likely to let someone down at least once. 

In the best working and learning environments, we can raise our hand and say, “I made a mistake, I’m so sorry,” and everyone can move on. But some mistakes, misunderstandings, and missed expectations aren’t as easy to resolve. Many leaders don’t want to get involved in the tiny squabbles of their teams — and rightly so!

​But teams who are constantly embroiled in conflict aren’t productive, don’t meet goals, and don’t grow professionally or personally. So even if you aren’t a touchy-feely leader, ensuring that your team is well equipped with the personal and professional skills to identify, mediate, and move on from internal, peer-to-peer conflicts is essential to cultivating a healthy organization that reaches its goals.

Problems vs. conflicts

Problems are challenging or complex barriers to a goal that require a solution. Problems come up in everyone’s job and they usually aren’t emotionally disruptive. They may be stressful, for sure, but they don’t usually create reactive or negative feelings toward a colleague, team member or supervisor.
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Problems need to be solved. Conflicts, on the other hand, need to be resolved.

Conflicts occur when problems become personal and involve hurt feelings, which can tap into an individual’s values around trust, transparency, and fairness. When a problem escalates to a conflict, the team has to address the barrier, as well as the interpersonal conflicts that have emerged.

Peer-to-peer clearing conversation

In healthy organizations, peers can identify when a problem has evolved into a conflict, engage in personal reflection to identify the root issues, and engage in seeking solutions. These processes bring people closer together, increase trust, and improve morale. 

Most adults don’t have formal education in conflict resolution so it’s valuable to spend some time with your team talking through the importance of personal reflection, expectations setting, and ways of communicating to increase connection and reduce conflicts. Consider practicing these types of conversations with low-stakes issues and ensuring that everyone feels comfortable with the reflective activity as a routine in your professional learning and team building time.

After establishing some of the basic principles of expectations setting, the Peer-to-Peer Clearing Protocol is a set of steps that two people can follow in order to “clear the air” after a pain point or conflict. 

The chart below outlines the steps someone might take when they realize they’re experiencing a conflict with a colleague that just isn’t going away on its own. 

DOWNLOAD A STEP-BY-STEP GUIDE

Mediating a clearing conversation

​Sometimes conflicts between peers or between leaders and those they supervise become too intense for them to process independently. Having a third party mediate the discussion can create the important space that each person needs to hear alternate perspectives and move into healthy and productive agreements moving forward. 

Pre-conversation

You’ve been made aware of the conflict, either by one of the people involved or by a third party. Once you’ve decided this situation merits an intervention, reach out individually to anyone who’s personally involved in the conflict.

In this outreach you want to accomplish four things: 
  1. Communicate that you’re aware that there’s a conflict (ex: I’m checking on you because I’m aware that there might be a problem as a result of xyz. Can we talk?)
  2. Understand the nature of the problem from their perspective (ex: Help me understand what happened from your perspective … is there more?) Asking “is there more” is a critical question. When invited to share, many people open up about other issues that are pain points and potentially reveal a deeper root or core issue that’s contributing to the conflict.
  3. Determine if their desired outcome is to have a peer-to-peer clearing conversation or a mediated conversation (ex: As we move forward, do you want to address these concerns with the person directly, or would you like me to mediate?) As often as possible, it’s important for our teams to develop peer-to-peer conflict resolution skills. Some conflicts will require a third party, but jumping to the third party prevents individuals from practicing these skills on their own. In either situation (peer-to-peer or mediated), ask each person involved in the conflict to complete a clarifying expectations protocol where they can process for themselves what happened, the missed expectation, and what they would want to see as a solution. 
  4. Articulate your next moves (ex: Here’s what I’m going to do next…) Articulating your next moves is an important moment for trust building. If you promise to keep a secret, and then realize you can’t, it erodes trust if the person later feels betrayed. It’s better to be up front and honest about what you will disclose, and what you won’t, even if it feels painful in the moment. 

If moving to a peer-to-peer clearing conversation, make a plan to follow up with each person after the conversation is over to support any agreements that are made. If moving to a mediated conversation — continue reading!

Initiating the conversation

Invite each person to the conversation in a shared message where everyone can see who’s being invited and what is being said. While confidentiality is important when mediating conflicts between team members, trust and transparency are often at the forefront of fostering an environment where team members can trust the process and the person helping them through it.

  • In the invitation, identify a time and place for the meeting, ideally within one week of the conflict being identified. If the mediation is too soon, folks may not have an opportunity to really process what happened. If too much time passes, it can be easy to minimize the conflict as something too long ago to matter. 
  • Ask each person to complete the Clarifying Expectations Protocol and to bring their notes to the meeting. I always consider these to be private reflections and don’t typically ask to read them or for them to be shared. Asking participants to bring them to the meeting increases the likelihood that they actually go through the reflection process, and some people prefer to read aloud their writing, especially if they get flustered or nervous in conflict situations.
  • Confirm the date, time, and location and request a confirmation from each person attending. This is helpful because some folks who may be conflict avoidant may “never get the email” or “not realize it was for them.” Avoid having to chase people down later by being very direct about the expectation that they participate. 
  • Provide a brief agenda for the meeting. Very few people actually enjoy these kinds of conversations. Many have negative experiences working through conflicts, so the anticipation can create even more anxiety. One way to support everyone is to be clear and direct about what will be discussed.
  • Using what you know about the team members, consider any norms that you may want to set in advance. For example: Our meeting norms will be...every person will have an opportunity to share their perspective, we seek to understand different viewpoints, we’ll use "I" statements and ask for clarification. ​

The goal is to create clear and concrete expectations so that everyone feels emotionally safe to participate. This isn’t about being touchy-feely; when people don’t feel emotionally safe to resolve conflicts, they are more defensive, protective, and less likely to be honest or respectful. These responses create more conflicts, which results in less productivity for the whole team overall. 

The conversation

Open the conversation with an appreciation for everyone who’s joined the meeting and an acknowledgement that by showing up, each person is demonstrating care and positive intent to overcome the current challenge. 

Before digging into the actual incident, I often begin a mediation by asking each person to share their role and responsibilities on the project or in the situation, and ask them if their understanding of this changed at any point. The reason I begin here is because this is typically a very safe question that gets folks warmed up, but in the process it often opens up areas where there are misunderstandings about who does what, which are often a contributing factor to the current conflict. If everyone agrees about the roles and responsibilities, then we have begun the conversation starting on common ground. If folks have different perspectives, it can be a powerful a-ha moment, or an issue that needs clarification from the mediator. 

Initiating the Clearing Conversation steps: 
  • What happened: Viewpoint 1; viewpoint 2 restates in their own words. Viewpoint 2 adds additional information. 
  • What was the missed expectation and the impact: Viewpoint 1; Viewpoint 2 restates in their own words. Viewpoint 2 shares, Viewpoint 1 restates in their own words.
  • Agreement request & discussion: What does a good solution look like for each party in the future?
  • Agreement and appreciation 

While mediating, the goal is to let those in the conflict do most of the speaking, but with your prior knowledge of where the pain points are, it can be helpful to ask probing or clarifying questions so that others gain important insights. Additionally, it’s up to the mediator to hold space for following the norms, asking someone to hold their thought until the other person finishes speaking, or to ask them to reframe accusatory comments into the first person language. 

Avoid speaking for anyone else. In this role, at this time, we don’t want to disclose something we might know in confidence if the person isn’t able to share in the moment. As the meeting comes to an end, ask each person to share any final thoughts or a-ha moments from the discussion.

Post-conversation

After the conversation, send a follow up message to reinforce the importance of resolving these normal challenges and restate what agreements were made. It may be valuable to describe the change we think these agreements will make and identify any specific or immediate next steps the team has. 

A note on workplace harassment and improper conduct

Most conflicts between team members are caused by gaps in communication, missed expectations, personality differences, or working styles. Sometimes, an issue stems from an incident of workplace harassment or improper conduct. In these situations, always follow your organization's policies for reporting to your Title IX office, Human Resource representative, or mandated reporting policies.
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11/4/2024

21st Century Capacities vs. Mindsets: What's In a Name?

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Shifting an important baseline disposition when considering what students need to know and be able to do in the 21st century. 
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​DR. ROBERTA LENGER KANG
Executive Director, CPET​
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Working in cross-cultural contexts gives us a lot of opportunities to recognize, question, and explore assumptions and values that we may or may not have noticed otherwise. Our partnership with the Shanghai-based professional development organization CPET-YouCH frequently surfaces questions and ideas about 21st century learning as they unpack our Global Mindset Framework and adapt these concepts into a context that makes sense in their teaching and learning environment.  

A few weeks ago, Kirk, one of our colleagues, posed a question about the specific wording of the Framework’s title. He shared the following:
“In our social media we're encountering a linguistic and maybe cultural issue in discussing "mindsets" vs "capacities," especially with regard to the 2019 Global Mindset Framework. Could you point me toward any resources or videos about how you all think about this delineation, and why you started using "mindsets" instead of "capacities?" My understanding is you wanted to avoid implying that these are finite skills with progress bars, instead preferring the more open approach of mindset as a way of viewing the world. Is that close?”

​​This was an important question. While many may see the title as simple semantics, Kirk’s attention to detail highlighted not only the language we’re currently using (Mindsets) but also that in 2019 we made an intentional shift away from language we’d previously used (Capacities). The rationale behind the shift reveals an important baseline disposition we believe is important when considering what students need to know and be able to do in the 21st century. 

Kirk’s understanding, that we “wanted to avoid implying that these are finite skills” and favor the “open approach of mindset as a way of viewing the world” was more than close — it was exactly right. 

Evidence of evolving skills

​Language used to describe 21st century skills in the early 2000s often referenced 21st century competencies, which has always been a real turn off for me. A "competency" often implies something you have or you don't — you're either "competent" (which to me sounds like a minimum criteria) or you're "incompetent" which is just full of deficit thinking. How can we approach teaching and learning for the next 75 years from a deficit perspective?

In the first few iterations CPET’s research-based framework for 21st century skills, our researchers preferred the word capacities over competencies, channeling the notion that it's not an all or nothing benchmark to obtain the skills, but rather, we need to create an understanding that these are skills that can be built up with greater and greater levels of fullness, so to speak.

But in 2018, our team went to Finland for the Global Learning Alliance Summit where we brought together groups of students from three different countries (Singapore, US, and Finland). For months, the students had been working online on a cross-cultural research project that focused on wellness and wellbeing. While the students were focused on understanding what wellness looked like in their local environments, and what was similar across all three cultures, our researchers focused on understanding how their engagement with this cross-cultural, project-based learning experience enhanced and expedited the learning of the 21st century skills outlined in the framework. 

After the students spent time working together online, and then in person, they presented their research findings to a group of educational leaders from around the world, and we conducted focus groups and questionnaires with the students to better understand their learning processes. From this research, not only did we see evidence of the 21st century skills outlined in Critical, Creative, Collaborative & Global Consciousness categories — we also noticed a huge impact in the increase of care, self-efficacy, and character building. This was the origin of the Caring category. 

A call to continuous learning

​What was clear in the data was that this didn't seem to be a one-time learning opportunity. Participating in the project seemed to shift the students' dispositions or mindsets, helping them see the world in a new way and shifting their perspective on who they were as learners and what they were capable of. This began to change how we interpreted the other domains in the framework and whether or not capacity was really what we were hoping for. 

While capacity is 100% better (in my opinion) than competency, it still implies a notion that there's a limit, an end point. When you're at capacity, does it mean there's nothing left to learn? If you reach capacity, does that mean you can stop trying? 

The shift to mindset became a distinction from the notion that learning is limited. It’s a call to continuous learning — cultivating transformative change in perspective. The mindset of Critical Thinking is a disposition that never just accepts blindly what someone else tells you, without thinking it through on your own. The mindset of Collaboration always expects to work with others and is intentional about capturing multiple perspectives. When it comes to developing 21st century skills, the goal isn't to be able to turn it on and off at will, but to make a permanent shift in our thinking and in our way of interpreting the world around us. The goal of the revised framework from capacities to mindsets is about saying that this isn't a race to completion, but rather a commitment toward Global Consciousness and Care through the 21st century skills. 

I shared these thoughts with Kirk, in hopes that it would be helpful for him to better understand the underlying beliefs and values behind what’s in a name. But cultural contexts are also important, so my final note to him was this: 
​“All that to say — often, even here in the US, the terms are used interchangeably and much of what I've described is nuanced semantics. If there's a term that best fits for your community, parents, teachers etc., please feel free to lean into that option (except competency — that's still terrible).”

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9/20/2023

Close Up On CRSE: Embedding Intellectually Challenging Tasks

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Three areas of focus for designing rigorous tasks that promote engagement and perseverance.
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DR. ROBERTA LENGER KANG
Center Director​, CPET
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This article is part of our Close Up On CRSE series

“What motivates people to do hard things? Can you think of a time that you persisted in a difficult task, even if repeated efforts to reach your goal weren’t successful?”

This was a question we posed in a recent workshop as we were exploring the challenges of increasing student engagement. Why do people do hard things?

In response to this question, we got a wide range of amazing responses. Educators shared examples of everything from finishing their master's thesis, to running a marathon, and even childbirth. The common factor across these and the many other examples provided was that people persist through challenging tasks when they are able to make a clear connection to a personal goal, believe that they have the potential to reach that goal over time, and seek the sense of accomplishment and pride that comes as a result of hard work. 

The factors that motivate students to persist in challenging tasks are exactly the same! Whether it’s practicing for a sport, exploring a special interest or hobby, or even staying up all night to get through the next level of the video game, we do hard things when the task is motivating, relevant, and gives us a sense of agency or pride. 

Articulating the attribute

Centering Students: A Deep Dive into CRSE Practices outlines Rigorous Instruction as one of the five principles of culturally responsive and sustaining pedagogy.

It states: “To ensure instruction is truly rigorous, teachers need to be attuned to the specific learning needs of their students and be able to design and implement a wide range of instructional strategies and materials that are responsive to these needs.”

One of the key attributes of Rigorous Instruction is Embedding Intellectually Challenging and Diverse Content into curriculum, unit, and lesson plans. This means that teachers implement challenging tasks and use relevant resources that are responsive to the unique learning needs of their students. It also means that they're designing tasks and activities that are diverse, and reflect the real issues of the world in which we live today. This is important because learning occurs when students are intellectually engaged in culturally diverse and relevant content. 

In book Drive, Daniel Pink brings together decades of psychological research on motivation theory and helps us understand the mindset that cultivates intrinsic motivation, which leads to perseverance and pride. He outlines the three criteria of purpose, autonomy, and mastery as the keys to unlocking personal drive in adults. For students, this might look like relevant purpose, mastery moments, and structured autonomy.

This sounds nice on paper, but what does it mean in the real world? How do we create these conditions intentionally for our students?

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Centering Students
A guidebook that analyzes CRSE principles and attributes, investigates what CRSE looks like in practical, pragmatic terms, and offers a pathway for implementation.
Download →

​In the classroom, the first step to embedding intellectually challenging and diverse content is to design an intellectually challenging task connected to our students’ identities, interests, and instructional goals. This means making connections between our content area and critical thinking tasks that include the demonstration of higher order thinking skills, as found on frameworks like Bloom's Taxonomy, Webb’s Depth of Knowledge, or The Cognitive Rigor Matrix, which is a combination of the two. Setting an intellectually challenging task that taps into students’ ability to analyze, synthesize, or evaluate content information takes time and practice. Choosing an entry point and topic from diverse source material is a key to making the task personally relevant.

After setting the task, then we can begin creating the conditions that cultivate motivation and perseverance. 

Relevant purpose

If we look back at the conditions that create perseverance through challenging tasks, we’re reminded that the common factor is people seeing the task as personally relevant to a specific goal or skill they want to achieve. So often in school, the goals we set for students are outside of their own interests. The state sets the goals on high-stakes exams, our district might set the goals for curriculum or course outcomes, and teachers set in-class goals for what students should accomplish, and why. There are almost no formal structures for students to engage in the process of determining what they want to learn, and for what purpose. While there are real constraints that we’re working with when it comes to content standards, there are many opportunities to tap into students’ interests, and to create relevant purpose for the tasks we ask students to engage in. 
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  • Diverse content reveals personal relevance: Part of creating an intellectually challenging task is to ensure that we’re incorporating diverse content, context, and perspectives into our curricular materials and tasks. When students recognize their culture and identity as part of the content, it is easier for them to make connections to the topic and see it as relevant in their lives. Including multiple perspectives or diverse voices has not always been a key priority for curriculum designers, so it may take some additional planning to build in these entry points for our students. 
 
  • Explicit importance: Oftentimes, the relevance of an activity is clear to us, but we aren’t being explicit about the importance with our students. Creating space on a daily basis to discuss the importance of what we’re learning — and why — can create a shift in our students’ engagement and willingness to persevere through challenges. Whether we’re making a direct statement, or asking them to make the connections to the importance of the activity, it only takes a few minutes of a class period to make a case for what we’re doing, and why. And these moments help students connect the dots between their personal interests and long-term goals, and can influence how they show up in the lesson for the day.

Mastery moments

Creating mastery moments means that as we look at our arc of instruction throughout a lesson, a week of lessons, or a unit plan, we identify key moments of the learning process and identify those as micro-targets or mini-goals along the route. Creating some built-in celebrations or rewards for hitting these targets inspires a growing confidence and positive pride that comes from meeting a goal.

  • Explicit learning targets: Whether they're built into the lessons’ slide deck, part of the students’ work period, or as a closing task, we create mastery moments through making an explicit learning target and drawing attention to it in student-friendly language. Marking these moments with catchphrases like, “level up,” “mastery moment,” or “main point” will grab students’ attention and increase their focus on the topic or question being posed. These moments can be revisited in an end of class formative assessment, weekly review, or through homework reinforcement. When students meet these targets, celebrate their success! 
 
  • Short & long-term goal setting: We can help our students set short- and long-term goals related to our content area. These might be general goals like “think critically to solve problems,” or they may be more content-specific like, “write argument essays to persuade a reader on a topic.” When we articulate the goal setting process with our students, we can link our learning activities to these goals so students see the relevance as directly impacting their goals. Even better, invite students to create their own goals, and link the activities to goals that students have set for themselves. 

Structured autonomy

Autonomy is the ability for a person to choose their own process. Students may not have developed all of the skills needed to stay productive with unstructured autonomy, but structured autonomy is empowering and cultivates skills to help students learn how they work best. Structured autonomy means creating pathways that maximize student choice, preference, and independent work with increasing time on task. 

  • Flexibility in process: One of the easiest ways to create structured autonomy is to create options for how students complete their tasks. Giving students a choice between two or three processes allows them to make a personal investment in their work, which should expand the amount of time they will persist. For example, if the task is to complete a reading, the teacher might offer students the opportunity to use a notes template to record key ideas, or to use sticky notes to write down important facts. Both tasks hit the same target goal; having students engage in different modalities creates flexibility in the learning process and gives students structured autonomy, which is empowering. 
 
  • Self check — when do I need help?: The ability to self-assess doesn’t come naturally. Students need practice reflecting on their learning process so that they can increase their self-awareness in relation to their ability to engage in a task successfully. Without this self-awareness, students may complete an assignment without following the directions, or they may feel frustrated early in the process and give up quickly because they aren’t sure what to do if they get stuck. By creating structured moments during the work period to check their work with a partner, consult a group of their peers, or confirm their responses to an answer key will help students increase their self-awareness. With increased awareness when they’re struggling, students can be more proactive in asking for help when they need it, rather than giving up after getting stuck the first time. 

When it comes to student engagement, in an effort to create student-friendly tasks, we often associate more engaging with easier. We don’t want our students to struggle or get frustrated during the learning cycle. But easier isn’t necessarily engaging — and it rarely builds the critical thinking and content knowledge that students need to motivate them to take on the next learning challenge. 

Embedding intellectually challenging and diverse content into curriculum is critical to engaging students in a productive learning experience that is equally intellectually challenging and engaging. We can all do hard things when we see the purpose, own the goal, and believe that our success is possible.

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AFFIRMING DIVERSE IDENTITIES
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CONNECTING CRSE TO PRACTICE
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ESTABLISHING RIGOR
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4/21/2023

All of the Above: 3 Steps to Analyzing Multiple Choice Data

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How to recognize patterns in student performance as you take your next steps toward strategic instruction. 
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DR. ROBERTA LENGER KANG
Center Director​, CPET
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Analyzing data from high-stakes exams is:
  • A. An important task for understanding student performance
  • B. Valuable to gain insights into patterns and trends for future performance
  • C. An overwhelming and confusing experience
  • D. All of the above

Answer: D — All of the above

While promising practices for using data to inform instruction are well intentioned, the process and impact often misses the mark. It can become an overwhelming and confusing experience that can pull educators into sinkholes that produce unreliable conclusions and eat up valuable time and resources. How can we yield the benefits of data analysis and avoid these drawbacks? 

Analyzing data is valuable because it helps us zoom out from individual results to recognize the patterns and trends in performance, so that we can make choices in the future that will benefit our students. But depending on the type of data we’re analyzing, and the purpose, how we approach the analysis and the conclusions we draw can change dramatically.

Where did the data come from?

Let’s start with the basics. When analyzing data, we want to be clear about where the data came from, and how it was produced. We can draw different conclusions and take different action steps if we’re analyzing a task we designed, or analyzing results from a national diagnostic.

For example, when analyzing an in-class assessment, if the teacher realizes that most of their students missed question #3, they can look at question #3 and realize that it’s confusing and rewrite it for a future exam, or eliminate it from the students’ grades. However, if they’re analyzing question #3 from a state test, they have no control over the question or its wording and they can’t eliminate it from their students' grade.

Knowing where the data comes from, who designed the task, how the task was scored, and the stakes connected to the data will help us determine our purpose for the analysis and the usefulness of the data. 
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When was the data collected?

Another key factor we want to be aware of is the time between when the data was collected and when it’s being analyzed. If the data has been collected and analyzed in real-time (within a few days or weeks of the assessment) the results of the data analysis may be immediately applied. This is most commonly seen after analyzing in-class formative assessments, exit tickets, or in-class tests or quizzes. Teachers can use the findings of their analysis to identify the needs that emerged and course correct for their students in real time. 

It’s not uncommon for data analysis to take place well after the assessment was completed. This is especially true for state tests, national diagnostics, or other formal assessments. When several months or more have passed, the data becomes more like an artifact from the past, rather than real-time information of what specific students know and can do. Artifacts can be extremely insightful and help us to see patterns and trends that might have been obscured at the time the assessment was taken. When looking at data collected in the past, we can use it as a snapshot of a specific point in time and consider what is the same and what has changed since the data was collected. 

Whose data is it?

Next, we want to consider whose data we’re analyzing. Are we looking at current students in our class, who we’ll see in person within the next week? Are we looking at former students who’ve left our class and have moved on to their next learning experience? Are we looking at a larger picture of students we’ve never taught before and aren’t likely to encounter personally? 

When thinking about the “who” of data, we want to consider the students whose performance generated the data, who we’re teaching now, and how understanding the data will help us refine our practice for our current students, even if we never taught the students whose data we’re analyzing, and we never will. A helpful paradigm for this might be, data from... and teaching to…
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Analyzing multiple choice data

Once we are grounded in the basics — when we understand where the data comes from, when it was collected, and who our instruction is targeted towards — we’ll have some direction and purpose for looking at multiple choice results. To make sense of the data, and to use the information strategically, we can consider our next steps based on the following scenarios:
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  • 75% or more students answered a multiple choice question correctly
  • 75% or more students answered a multiple choice question incorrectly
  • There was a 50/50 split between correct and incorrect answers

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75% or more students answered a question correctly
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DATA FROM...
Whether it’s a spreadsheet of numbers or infographics that reflect the data in charts or other visual models, one of the first trends to examine emerges with questions that most students (75% or more) answered correctly. These questions help us to identify the key content or skills that are present in the curriculum, and were taught so effectively that most of the students in the cohort were able to answer correctly during the exam.

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CRITICAL QUESTIONS
When we’re analyzing the data to inform our future curriculum mapping and instruction of students in the future, we want to reflect on where and how these concepts show up in our curriculum and put a star next to them. We may examine the instructional methods that were used here and see if we can expand these practices to other topics in the course. 

As we review these correct answers we can ask ourselves:
  • What did students need to know and do in order to identify the correct answer? 
  • When was this content covered in the curriculum?
  • What instructional strategies were used to teach this content?


TEACHING TO...
If we’re analyzing data from current students, in preparation for these students to take the same or similar exam again in the future, we’ll also want to take a close look at the students who got these questions wrong. Narrowing down that <25% of students who answered the questions incorrectly, when everyone else in the class answered correctly, helps us to identify students who are in need of an immediate intervention. These questions reveal that while everyone else was able to learn and apply the content taught in class on the test, this group of students continued to struggle. These concepts won’t be a good use of class time to review for all students, but with the data we can identify the specific students who will benefit from some increased support and reflection on their learning.

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75% or more students answered a question incorrectly
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DATA FROM...
After reviewing what most students answered correctly, we can then turn our attention to where most students answered incorrectly. When 75% or more of our students got the answers wrong, it does point to a potential gap in our curriculum or instructional methods.


CRITICAL QUESTIONS
As we review the incorrect answers, we can ask the same questions as before:
  • What did students need to know and do in order to identify the correct answer? 
  • When was this content covered in the curriculum?
  • What instructional strategies were used to teach this content?

Our answers to these questions will reveal topics that perhaps we didn’t cover but needed to, or places where maybe our instruction was rushed or hurried and students didn’t have a memorable experience to take with them into the exam. 

When we analyze the data to inform our future curriculum mapping and instruction, these questions will help us better understand where we need to make revisions to the learning sequence, pacing, or focus in our future instruction. They may reveal instructional strategies that were less effective, or a change in the assessment expectations that can be translated into curriculum planning. 


​TEACHING TO...
When analyzing the data to inform current instruction for students who can retake the exam, these questions reveal the topics or skills that the whole class would benefit from reviewing or re-learning. More specifically, when we examine the specific answers the students gave (did everyone choose the same wrong answer? Did they choose different wrong answers? What does their response tell us about their misconception?), we can identify misconceptions and use that information to focus our instruction moving forward. 

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50/50 split between correct/incorrect answers
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DATA FROM...
The third step for analyzing multiple choice data is to examine the questions that split our class into two groups. When around half of the class got the question correct, and the other half got the question incorrect, the question highlights content and skills that often mark the difference between students who are just barely passing or just barely failing. Since we see that at least half of the students answered the question correctly, we can have some assurance that this content was taught, but that not all students were able to internalize the concepts or recall them on the day of the test.


CRITICAL QUESTIONS
When we encounter these questions we can ask: 
  • What did students who answered correctly understand that the students who answered incorrectly misunderstood?
  • What prior knowledge or connections did the students need in order to answer correctly?
  • What, if any, pieces of this information can be used to reteach or redesign instruction in the future?


TEACHING TO...
When analyzing the data for current students who have an opportunity to retake the assessment, it is useful for students to reflect on their responses and have another opportunity to resolve misconceptions. 

When analyzing the data for future students, these questions are triggers for content that needs more time, differentiation, or strategic instruction. These questions are key for seeing the tipping point between students who are meeting exam expectations and students who are close to doing so, but can’t quite make it yet.

​When we take time to analyze student performance on an in-class assessment, state exam, or national diagnostic, we’re really taking the time to invest in our own learning. The more we can identify, recognize, and even predict the patterns and trends in student performance, the more we have to work with when we’re in the planning process.

Beyond simply helping us develop more effective curriculum maps and instructional methodology, data offers us the opportunity to use this information with current students who will be retaking the exam in the future, building a blueprint of concepts and skills they need to develop in order to meet their target goals. Examining the data from all three vantage points gives us the perspective we need to make strategic choices in the future. 
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WHEN TO REVEAL THE RIGHT ANSWERS
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YOU HAVE DATA. NOW WHAT?
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​THE F.A.C.T.S. ABOUT GRADING
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4/11/2023

The Homework Challenge and How to Change It

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Help students build stamina for homework by creating a consistent, meaningful structure for assignments. 
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​DR. ROBERTA LENGER KANG
Center Director, CPET
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While there are a range of positions on the benefits and drawbacks of out-of-class learning (aka homework), many teachers recognize that learning outside of class can benefit students as they develop new skills. Research shows that student engagement and performance increases when students engage in meaningful, relevant, out-of-class opportunities aligned with the in-class curriculum. Additionally — and especially in high school — out-of-class learning is important for students to gain valuable college-ready study skills, move through content at a faster pace, and develop personal responsibility and executive functioning skills. 

While many teachers see the value of out-of-class learning, the challenges around homework are so overwhelming that assigning any homework at all can feel like a lost cause. 

We often assign homework as a way to build healthy academic habits for students to develop independence and personal responsibility. But building habits takes time and consistency. This means that in order to create a learning community where students regularly and reliably complete their homework, it must also be assigned consistently. Whether it’s assigned on specific days of the week, or in a set pattern, establishing homework routines and sustaining them for long periods of time is essential for developing the habit forming behaviors that students need to engage in their learning outside of class. Consistency is critical — but consistency without purpose can lead to its own set of challenges. 

In an effort to create routines for homework, we sometimes fall into the trap of assigning homework for the sake of assigning homework, rather than for engaging students in meaningful practice. But when students can’t find the purpose or the relevance between their homework and the classwork or their own interests, they will lose a sense of purpose and their participation will begin dropping off. Homework should build a bridge between students’ lives and content topics in the classroom. Disconnected tasks have no impact on students’ understanding of the content, engagement in the course, or in developing the long-term characteristics of independent learners. When out-of-class learning is disconnected from the in-class content, it loses its value both to the student and  the teacher. 

Creating consistency & meaning

There are four types of meaningful homework assignments:

Practice
When students apply a concept or skill learned in class.

Practice assignments engage students in reading, writing, or problem-solving tasks that they’ve learned in class and can apply through different examples. Practice tasks help students internalize the concepts and skills, and encourage them to think through a variety of applications. Common practice tasks may be reading with a graphic organizer or notetaking protocol, completing a problem set, or strategic vocabulary building. The benefit of practice tasks is that the reinforcement helps students internalize content they’ve learned in class, which should better prepare them for new content in follow up lessons. 

Extension
When students take something they’ve learned in class to a new application or new context.

Extension activities take in-class learning to a new level, stretching students to think about the concepts in different contexts. This might look like extending an application task in class to an analysis level or to a synthesis level outside of class. It may be asking students to make relevant connections between class content and their own lives, or drawing real-world conclusions on a given topic. The benefit of extension activities is that they help students see their classwork as relevant or important in the real world.

Preparation
When students engage in learning that prepares them for in-class content.

Preparation activities provide students with the prior knowledge, skills, or context to prepare them for future classwork. This might look like including a pre-reading activity, or review of prerequisite information needed for the in-class task. When developing preparation activities, consider what types of tasks will help students engage in future tasks, avoid creating in-class learning that is 100% dependent on completed homework. 

Creative
When students use personal expression to respond to in-class content or other learning goals.

Creative tasks are activities that go beyond recall or critical thinking and invite students to synthesize, reflect, or create a response to the topic being studied. These types of activities might include independent reading with a reading journal, personal reflection, drawing, or modeling a concept through multiple modalities. 

Creating a structure

If it’s been difficult to establish a learning environment where students regularly engage in completing tasks outside of class, it can feel pointless. Unclear how to make a culture shift for our students, we can feel really defeated and give up even trying. But if we’re serious about cultivating these skills in our students and we know it will be better for their learning long term, we can make strategic choices to help our students develop important habits over time by leaning on some of the principles that drive athletic trainers to help people develop healthy physical habits. 

In the sample homework sequence below, we can see how it would be possible to take students who haven’t done any homework all year through a process that would build to 30 minutes of homework within 8 weeks, using six principles that provide structure for a goal-oriented routine, and translate from physical habits to academic habits. 
 
Monday
Tuesday
Wednesday
Thursday
Friday
Week 0
Intro to the initiative​
​Reflect on the benefits
Reflect on the barriers
Create action plans
Share action plans & goals
Week 1
2 minutes of practice
2 minutes of practice
4 ​minutes of extension
5 minutes of creative
Reflection on progress
Week 2
4 ​minutes of practice
8 minutes of preparation
8 ​minutes of practice
10 minutes of creative
Reflection on progress
Week 3
​10 minutes of extension 
10 minutes of preparation
15 minutes of extension
10 minutes of creative
Reflection on progress
Week 4
5 minutes of practice
10 minutes of preparation
15 minutes of extension
20 minutes of creative
Reflection on progress
Week 5
10 minutes of practice
15 minutes of preparation
15 minutes of extension
20 minutes of creative
Reflection on progress
Week 6
15 minutes of practice
20 minutes of preparation
25 minutes of extension
15 minutes of creative
Reflection on progress
Week 7
15 minutes of practice
20 minutes of preparation
30 minutes of extension
15 minutes of creative
Reflection on progress

Creating the right conditions for change

Periodization
We respond to patterns and cycles that help to structure consistency & variety.

In athletics, periodization may look like alternating weight training with cardio to develop a balance of strength training and heart health. In teaching, periodization is about creating a balance of interesting and relevant activities so that students don’t get bored or burnt out after a few days of practice. Creating a schedule, routine, or pattern for homework tasks is a great way to build in periodization.

​Reversibility
Our practice will reverse if we’re inconsistent.

When engaging in skills-based activities, consistency is critical for establishing healthy habits and meeting target goals. When we’ve established healthy habits, the tasks are easy to complete and bring satisfaction. When we are inconsistent, our skills atrophy, and it can take a lot more mental energy to get back into the habit. The same is true for homework practice. When we’re inconsistent in assigning homework, students will fall into reversibility, and it can set their progress back to the beginning stages. Consistency is critical for success.

Specificity
We can maintain interest and balance by rotating through a variety of tasks.

If we went to the gym every week and lifted 2.5 pound weights, we might see a jump in our strength in the beginning, but if that’s the only exercise we ever do, we’re likely to see those early gains fade away. Just like the body gets used to the same physical activity, the brain gets used to the same mental activity — and it loses its potency after a period of repeated use. This is tricky because we know we need to engage students in consistent practice, but that consistent practice must include a rotation of different thinking routines in order to maintain interest and balance. 

Progression
We need to evolve our training needs over time to keep a consistent level of challenge.

Similar to specificity, progression is about ensuring a consistent challenge. In physical fitness, this means that as we get stronger, faster, or more agile, we move the target to increase the challenge. Similarly, with our students we want to ensure that as their skills improve over time, we continue to increase the intellectual challenge so that students’ interest, curiosity, and skills continue to increase over time as well.

Overload
We will benefit from instances of “maxing out” or a” big stretch”.

For athletes seeking a physical target, they create opportunities for overload, to periodically see how far they can stretch their skills. The concept of “maxing out” is about going as far as one can go to measure the extent of progress. Maxing out is not advised as a daily or even weekly routine, but rather as a periodic test designed to assess progress and set up parameters for a new training routine. The same can also be valuable in pushing students to new levels in their academics. Engaging students in progressively challenging content, texts, or problem-solving activities can stretch what students thought they were capable of and paint a picture of what’s next in their learning. Overload doesn’t just create a stretch for the next training level — it also changes our perspective. When an athlete routinely lifts 25 pounds each workout, and then maxes out to 50 pounds, lifting 30 pounds the next session will feel lighter. Similarly, when students engage in reading a complex text or completing an intense multi-step problem and then return to a text at their level or to a problem with a recognizable solution, their own confidence and perspective also shifts. 

Individualization
We each respond to challenges differently.

While we can recognize that there are some workout patterns that can be a helpful guide, everyone is unique and responds to stress and challenges differently. Whether they’re physical or intellectual challenges, we need to consider and plan for meeting students’ individual needs. This comes with talking openly and directly with our students about the tasks, what we’re doing, why we’re doing it, and how it can help them reach their own goals. Additionally, it comes when students engage meta-cognitively in their own practice. How are we engaging our students to reflect on their challenges, their fears? How are we helping them develop tools that can empower them to strive toward their goals? We strengthen our students when we engage them in action planning, personal goal setting, tracking progress, and celebrating small and large successes. 

Creating a culture change with respect to working outside of the classroom can be overwhelming, but it’s not impossible. With a strategic plan that engages students and focuses on building strong habits over time, we can cultivate a community of learners who develop personal responsibility and independence over time. 

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PROGRESSIVE SCAFFOLDING
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PROMOTING RIGOR
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STRATEGIC GROUPING
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3/20/2023

Close Up on CRSE: Affirming Diverse Identities

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Create a space where each student sees themselves as someone who belongs, someone who matters, someone with value.
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​DR. ROBERTA LENGER KANG
Center Director, CPET
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This article is part of our Close Up On CRSE series

​One of our core principles is rooted in culturally relevant, responsive, and sustaining pedagogy. We understand that we can’t separate an individual’s identity from their history, their language, their culture, beliefs, or values. As human beings, when we feel seen, heard, and valued, we are more open and engaged. It’s easier for us to feel safe, take intellectual risks, and be open to making mistakes. This is why creating a “Welcoming and Affirming Environment” is the first principle in many CRSE frameworks. But what does that mean, exactly, when it comes to classroom teaching, and what can educators do to create this kind of space? 

Building a sense of belonging
In Centering Students: A Deep Dive into CRSE-Aligned Practices — a guidebook we co-designed to analyze CRSE principles and attributes — we investigate what CRSE looks like in practical, pragmatic terms, in the real world. Let’s take a close up look at Welcoming and Affirming Environments: Affirms Diverse Identities. 

The notion of an affirming space is important within this attribute. We think about affirm as distinct from tolerate — as in, to acknowledge something exists even though we may not appreciate or approve of it. Affirm is also distinct from accept, which again means we simply acknowledge that the diversity may exist, and may or may not take a stance on whether or not it is of value. To affirm is to be overtly clear that our students are welcomed and valued, and since we cannot separate the individual from their identity, it means their cultural background, spoken languages, values, and beliefs are also welcomed. The NYSED CRSE Framework corroborates this concept by stating that schools are “a space where people can find themselves represented and reflected,” and the CASEL Social-Emotional Framework describes the importance of “integrating personal and social identities” as a critical component of self-awareness. As we describe it, these are spaces that integrate positive linguistic (language), gender, and cultural identities into classroom instruction (how we teach) and curricular materials (what we teach). 

Affirming diverse identities isn’t only about cultivating the social-emotional connections that help students feel a sense of belonging in the community. It’s also a key component of effective instructional practices, as outlined by the Danielson Framework. Danielson’s domains in content & pedagogy and classroom environment state that “teachers convey that they are interested in and care about their students” and “students feel respected; their dignity is not undermined.” 

If we’re interested in maximizing learning opportunities for our students, then we want to be conscientious of the benefits of belonging in the learning community. This is true for all of us, but especially for students who identify with cultures that are underrepresented. There is no recipe for affirming student identities, but there are many small entry points that we can locate as we explore small ways we can proactively affirm students’ identities and create a community that celebrates diversity. 

Get curious
When making an effort to affirm identities, words matter. It isn’t enough to simply be non-offensive, especially in spaces where we have a historical backdrop of negative bias. What actions can we take to accept and respect who our students are, and build positive connections with them?

Words matter:
  • What languages are represented in my classes?
  • What languages are represented in my students’ homes/families?
  • What slang or vernacular are my students using?
  • How are my students demonstrating diversity in their self-expression?
  • What protected classes do my students belong to, and in what ways has language been used to historically cause them harm?
  • What language has been used in the past to disempower my students’ language or culture?
  • How do my students talk with one another?​

Get concrete
How can I acknowledge and affirm the languages represented in my class? 
  • Example: Ask each student how to write/say “welcome to class” in their home language and post each phrase around the classroom. 

How can I acknowledge and affirm the language my students’ families speak?
  • Example: Create a list of students’ home countries and post them around the classroom, incorporating these locations in content examples that represent the people in positive ways.

How can I affirm youth language in positive ways?
  • Example: Invite students to create an urban glossary of the key vocabulary words or terms they need to understand, and ‘translate’ it to academic or discipline specific language.

How can I set norms for student-to-student communication?
  • Example: If we’re overhearing students using offensive or demeaning language, we can set norms about what respectful communication includes or excludes, considering that some students may be repeating words they’ve heard in the past without understanding the history or weight of their language. By setting norms, we can easily redirect students who forget the importance of using kind and inclusive language. 

Get clear
​When we observe or overhear students (or adults) using offensive or harmful language or behaviors, it can be a surprising and disorienting experience that sometimes creates an instinctual flight, fight, or freeze reaction. If we can get clear about the ways we will treat our students, and how we expect them to treat one another, we can prepare our responses when harmful ideas are brought into safe spaces.

We want to maintain a grounded presence and offer clear guidance that helps students course correct and that diffuses any potential conflicts. We recommend that teachers work in collaboration with co-teachers or teams to develop a response plan so that when these moments arise, they can be addressed quickly and consistently across classrooms. Whether you’re creating your response plan individually or with a group, here are a few things to consider:
  • Respond swiftly when harm is being caused in a community. We want to address it in the moment to minimize damage. 
  • State the problem clearly, and without judgment. State matter of factly that this behavior or language is not affirming and may cause hurt or harm, and is not appropriate in the class community. 
  • Redirect to class norms. Consider redirecting students to the agreed upon norms and if necessary, invite the students to reset with one another. 

Depending on the situation, addressing harmful language and behaviors can be a simple reminder of the expectations, or may need more in-depth support for conflict resolution or personal reflection to better understand the harm that’s been caused. Work with guidance counselors or social workers to support these more serious situations. 

​Affirming diverse identities is a challenge to see our students beyond where they sit, the clothes they wear, or their latest hairdo. It’s an opportunity to get to know them beneath the surface, and the privilege to create a space where they see themselves as someone who belongs, as someone who matters, as someone with value.

​When they experience this level of community-building, it’s easy to learn. 

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EXPLORE EQUITY WITH THE EXPERTS
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DIVE DEEPER INTO CRSE PRACTICE
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INVESTIGATE THE CULTURAL TREE
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2/8/2023

The F.A.C.T.S. About Grading

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Five considerations for creating a student-centered grading process that helps boost confidence and reduce confusion. 
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DR. ROBERTA LENGER KANG
Center Director, CPET
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When I ask teachers what drew them to the profession, I often hear stories about a teacher who believed in them when they were a student, a subject area they became passionate about, or a love of children that has brought them to the classroom. I have never heard a teacher list “grading papers” or “filling out marking period grades” as a driving factor in choosing teaching as a profession! However, the process of grading is often mentioned among the biggest stressors in the job.

The subjective nature of grading puts teachers in a somewhat impossible position. Every school has a different grading policy and different levels of internal and external accountability, and most teachers determine grading in isolation, sometimes late at night with eyes drooping from exhaustion. Teachers are responsible for selecting tasks, the value of those tasks, the right answer(s), the grading scale, and the overall worth of each assignment — all while knowing that once their (rarely reviewed or audited) grades are submitted, they create a powerful narrative about students’ identities as learners. 

Even though grades are such a high-stakes component of a teacher’s professional responsibility, the topic rarely shows up in teacher training courses, licensure programs, or even in school professional development sessions. This leads to a wide range of grading philosophies and practices among teachers, even those within the same school or discipline. This is because there isn’t a single, simple formula to translate dynamic learning into a static number. It’s a lot harder than it looks, and to do it well takes critical reflection and deep content knowledge. 

Grading pitfalls

By the time grades hit a student’s final transcript, they’ve been totaled and averaged and weighted and averaged over and over again. But no matter how long the process takes from student work to official transcript, how we evaluate students should be based on a fair evaluation of how students demonstrate their learning — and in order to grade fairly, there are common pitfalls that should be avoided. 
Impressionistic grading
As students and teachers get to know one another, they begin to realize that grades can have a big influence on some students’ behavior. Some teachers may fall into the habit of using impressionistic grading practices where they approximate (or sometimes change) grades in the gradebook based on an impression of a student’s attitude. A hardworking student may get a few extra points for effort, even if they don’t merit it, while a student with good scores but lower attendance may lose a few points to encourage them to be on time more often. Impressionistic grading mutates the process of evaluating student learning into a process of evaluating student identities. While the original intent may be positive, the impact certainly isn’t. It leaves students feeling confused about how their effort and their mastery of the content measures up with their grades, overinflating some who could use actionable feedback to improve, and deflating others with a misrepresentation of their knowledge and skills. 
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Overvaluing certain assignments
Another grading pitfall teachers experience is that their grading system may have some fatal glitches that inappropriately overvalue some assignments over others. This happens a lot when grades are weighted. Here’s a common scenario: a school’s policy values classwork, tests, and long-term projects evenly. In turn, the grading categories may look like: 30% classwork, 30% tests & quizzes, 30% projects, 10% homework. This means that no matter how many assignments are in a given category, they can never equal more than their portion. A teacher who gives daily classwork and only one test may end up with 30-60 grades in the classwork category, and only one grade in the test/quiz category. Mathematically, this means that a single test may be equal to 60 classwork assignments. This is a major disproportionality. One might be able to make a case for such a large value on a single assessment, and if so, great! But more likely than not, this imbalance is an accident that’s discovered too late, or not at all. 
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Falling behind
The third most common grading pitfall is when teachers feel so much stress and pressure with all of the other components of the job that meaningful grading goes to the wayside, and recordkeeping along with it. The attendance record and the gradebook are two legal documents the teacher is responsible for, and required by law to keep accurate. Falling behind the grading grind means that when grades are due, teachers may realize it’s the end of the marking period and they don’t have many recorded grades in the system, resulting in individual assessments carrying the weight of the grade disproportionately to their academic value. If a 6-week marking period ends with 10 grades in the gradebook, it means that each assignment is equal to 10% of the students grade, and that 80% of the work students actually completed is unreported.

​Grading can be a trying, tiring, and tedious task, but we can identify some F.A.C.T.S. about grading that can help keep us grounded, and our students engaged and motivated to learn. 

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Fair

Fair grading systems mean there is a rationale behind the value of an assignment, how many points/how much weight it has in the gradebook, and that there are clear criteria for its evaluation. This might mean teachers have developed a rubric, checklist, or explicit expectations that have been shared with students in advance. When students demonstrate a misunderstanding with incorrect or incomplete responses, teachers should be able to identify where they lost points, and why. If students or families ask questions about the way an assignment has been graded and the teacher who designed the task isn’t able to answer them, it’s a sign that this assignment needs more attention to determine the clear expectations and criteria for success. 

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Accurate

Accurate grading systems use a consistent measure over time, and have a method for translating that measurement into the school’s selected grading metrics. Whether the school is using the letter scale (A, B, C, D) a numeric scale (1, 2, 3, 4), or a traditional percentage (90%, 80%, etc.), the teacher has to think through how their assignment will ultimately contribute to this evaluative measure. If I grade daily assignments with ✓s and +s, I have to devise a way to translate those symbols into numbers on the final grade. If I don’t, or if I don’t do so consistently, then my grades are not accurately representing what students know and are able to do.

Accuracy also counts when it comes to task design. If I set out with a policy that all classwork is equal to 10 points, but on Monday the classwork is worth 10 points with 5 questions and on Wednesday the classwork is worth 10 points with 20 questions, we may have an issue of accuracy in the grading process. 

The best way to design an accurate grading system is to plan in advance the types of tasks that best represent student learning, and identify their value and weight as they relate to how students demonstrate that learning. Then, implement a system that makes it easy to translate learning into the metrics and measures that your school has selected. 

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Consistent

Students (and their families) look to their grades to measure their progress in real time. Especially with the nature of gradebook software that allows students, parents, and teachers to log in day or night to track their progress, keeping consistent grading practices is critical for keeping students engaged and on track. When the gradebook significantly lags behind real time, students can get a false perception of their performance, which may impact their day-to-day choices. Some grades may appear high when in fact they’re slipping below the passing line, while other grades can take a nosedive overnight and sound the alarm bells unnecessarily.

When students’ grades change faster than soap opera characters can die and come back to life, it can create a similar level of conflict and tension. The hardest scenes to watch are when students become so frustrated that they can’t see the impact of their hard work on their day-to-day grades, and they lose trust in the system; this is when a cycle of failure can set in. Students who don’t get consistent feedback on their progress can begin to feel that the work isn’t worth their time, reduce their effort, and subsequently see their grades slip. As they get more and more discouraged, they may miss their chance to turn things around before it’s too late. 

While we can advise and support students to understand the grading system and keep track of all of their assignments, it’s our responsibility as the teachers who design, assign, and assess the tasks to be clear and consistent in our practices. 

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Transparent

Fair, accurate, and consistent grading methodologies should also be transparent to students, colleagues, parents, and school leaders. If we want students to succeed, we should not stay silent about what it takes to reach academic goals! Creating transparency is about being clear, explicit, and forthcoming about what needs to be done in order to succeed.

Transparent grading practices include providing explicit grading criteria and guidelines in advance. This might be a rubric that students review alongside a teacher at the beginning of a project, or a checklist of expectations and their point value, or even including the number of points possible/earned on each assignment.

Students who don’t understand how their grades are calculated are less likely to see the connection between their hard work in school and their grades, which means they’ll also struggle to see the connection between their grades and future opportunities in life. We can be proactive by being clear with our students about our grading practices and policies, but we can also empower our students to be their own advocates. By engaging students in keeping their own gradebook, self-assessing their progress, assessing peers in group work, and hosting grading conferences, we can take the mystery out of the marking period and give our students all of the information and tools they need to maximize their grades. 


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for Students

When the class is over at the end of the semester or the school year, the grade is the only thing that’s guaranteed to remain. For students in high school, grades represent their identity as a learner as they share their transcript with potential colleges, write their GPA on cover letters and resumes, or seek scholarships and grants. Grades are high-stakes, and as teachers we have a lot of power over how students move through school and how they’re perceived along the way.

Often, grading is perceived as something for the teachers’ benefit, or for parents — but all grading is for students. When we position students as the ultimate stakeholder for grades, we are able to leverage grading systems to increase a student’s personal investment, empowerment, and agency over their learning. When grading becomes a way for us to encourage our students with actionable feedback and notes about how they can adjust their performance to reach their goals, the grading process ceases to be tedious recordkeeping. Instead, it becomes a critical conversation about content knowledge, critical thinking skills, progress, and performance over time. 
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MANAGE YOUR GRADING WORKLOAD
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ASSESS FOR SUCCESS
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MEET STUDENTS WHERE THEY ARE
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11/30/2022

When to Reveal the Right Answers

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​How the timing of checks for understanding can impact what you learn about student comprehension.
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DR. ROBERTA LENGER KANG
Center Director, CPET
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Great teachers want to be sure their students understand content information on a daily basis. They don’t want their students to wrestle with misconceptions, misunderstandings, or mistakes in their thinking that might set them up to struggle as the content unfolds throughout a lesson or unit. As a result, many teachers use small, formative assessments at the beginning, midpoint, or end of a period so students have an opportunity to practice their content and skills, and teachers can assess their understanding at different stages of the learning process. In an effort to ensure that all students have the right answers and a clear understanding of the lesson, many teachers review the correct answers to the assessment before moving on to the next stage of the lesson. 
Example: In a math class, teachers give students the first 5 minutes of the class period to work on three review problems from the day before, to ensure students understand the prerequisite knowledge for the day’s lesson. After the timer rings, the teacher calls on students to share their responses. A few students raise their hands and share what they figured out. The teacher may rewrite what they wrote on the board, and affirm and encourage the students who got the answers correct. When all questions have been reviewed, the teacher moves on to teach the new content, and collects the opening classwork at the end of the period. 

Example: In a Social Studies class, the teacher plays a media clip that shows an animated recreation of an historical event. The teacher is mindful to have comprehension questions that go along with the clip so students can take important notes while they’re watching. When the clip is over, the teacher calls on different students to share their answers to the comprehension questions. After the questions have been reviewed, they collect the responses and move into small group work.
​In both examples, we see the teachers making choices that elevate student collaboration, ensuring students have the opportunity to correct misconceptions, connect with one another, and leverage grouping and discussion strategies to process content information. In both examples, the teacher is using a formative assessment — or a check for understanding — with the goal of assessing student comprehension. And in both examples, the check for understanding may be giving teachers more misinformation, than information. 

Check for understanding

​Well-developed instructional design includes multiple checkpoints to assess student comprehension in real time. Highly effective assessment structures may include between 1-3 checks for understanding in a class period, with each check being an opportunity for students to independently demonstrate their understanding and skills related to the lesson objective or learning target. When we jump from the check for understanding task to the review of direct responses, some unintended consequences may emerge. 

One likely scenario is that students who had a misunderstanding or a misconception when working on their own will likely copy down the “right answer” during the discussion. But copying down the answer doesn’t necessarily correct their misconceptions. The unintended consequence is that it appears that all the students have the correct answer, even though some may have simply copied down the answer during the discussion. For teachers using formative assessment data to inform their instructional choices, there’s no evidence that helps them know which students had the correct answer at the time of the assessment, which students had an a-ha moment during the discussion, and which are copying down the correct information but are actually still confused.

Another unintended consequence is that students discover that the right answers get shared immediately, before their work is completed. It’s a lot easier to copy down the right answers later than it is to work through the hard problem in the moment. Some students may begin to opt out of the learning activity altogether and simply wait for the correct answers. This phenomenon may not be noticeable right away — a gradual disengagement happens slowly over time, and can start with students who appear slow to start, or students who are easily distracted. For teachers feeling the pressure of time, it can be tempting to skip to the right answers even if some students aren’t finished. The challenge is that over time, fewer and fewer students finish the task because everyone is waiting for the right answers to be shared. 

Creating space for small changes

The good news is that there are a few small changes that can make a big difference. 

Add a reflection. In addition to the discussion of the correct answers, ask students to write a reflection comparing their first response to the correct answer, and share if they made any changes to their thinking or had any a-ha moments in the process. Consider creating a chart on their task that includes space for their individual work, notes from the discussion, and reflection after the discussion. Not only will this provide more insight for you as the teacher, but the students’ metacognition will increase their self-awareness, which supports recall in the future. 

Have students share & give feedback. The standard share out often includes time for students to work independently, followed by the teacher reviewing the correct answers. This practice can be modified to having students post their answers in small groups at the same time, and then visiting other groups' responses and leaving feedback or asking questions. By turning this process over to students, teachers can increase the responsibility and accountability for students to work with their groups and think critically if different groups have different responses. 

Leverage differentiation strategies. Building in differentiation as a result of a check for understanding is an effective way of structuring the lesson. Teachers can plan to use hinge point questions, where students receive a specific task as a result of their answer on a check for understanding question, or Four Corners, where students move around the room in real time to show their thinking and discuss with their peers. Both of these strategies leverage real-time responses and interaction to notice misconceptions and work to address them in the moment. 

Checks for understanding are a very valuable touchpoint. Getting in the moment information about what is and isn’t clear for students provides insight into differentiation, student grouping, and tweaks to the next day’s lesson. When we reveal the “right” answer before we can gather information on what students know and can do, we might go for weeks before we realize that students have not been learning what they need to be successful on high-stakes assessments like unit tests, projects, or major exams. 

It’s true: it is important to correct misconceptions, and we don’t want students to sit in frustration if we’re withholding information that can help them learn. And also, when we jump to reviewing the right answers before we’ve had a moment to collect the data or reflect on how students are processing the information in the lesson, we miss valuable insights that help us plan and prepare the learning pathway for students’ success.

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DESIGN STRATEGIC INSTRUCTION
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INFORMATION IS POWER
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STRATEGIC GROUPING
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8/26/2022

Discarding Outdated Teaching Myths

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Replace antiquated advice with new norms that value your humanity.
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DR. ROBERTA LENGER KANG
Center Director​, CPET
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Don’t smile until Christmas.
Never let them see you sweat!
Fake it ‘til you make it.


Advice to new and returning teachers about how to start the school year is as ancient as the Greek and Roman myths that start with Chaos and bring forth Zeus, Poseidon, and Athena. But these gods of lightning, storms, and war have little place in the 21st century classrooms. And many of these words of so-called wisdom are from a time when the culture valued a teacher-centered dominant force in the classroom.

But we know better now. 

Now, we know that students learn best in an affirming environment that becomes rich with diversity, dialogue, and shared decision-making with students. Research shows that students become more engaged in their learning experiences when they can use their voice to cultivate their agency. This happens when they are given the opportunity to reflect and discover their opinions, share their perspectives with the people and structures in power, and when the system incorporates these new ideas to create change. 

The major shifts that come from centering students — rather than centering teachers — change how we structure our classroom spaces and how we show up in that space together. 

Teachers are culture creators and everything we do, especially at the beginning of the year, sets the tone, the mood, and the rhythms that eventually become the core of our learning community. How we show up has a major influence on whether that space is helpful or harmful. If we choose to let go of the ancient myths, we can replace them with new norms that help us invest in our students and in ourselves.

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"Don't smile until Christmas"
Old myths focus on behavior and compliance, rather than ways we can leverage learning. Yes, we need students to follow common school structures, but good behavior doesn’t mean increased learning or engagement. If we can move away from compliance and refocus our energy on creating a culture of learning, we’ll get something better than compliance: collaboration and engagement. But what does that look like? 

In his book, The Culture Code, Daniel Coyle breaks down the concept of “belonging cues.” These are the small verbal and nonverbal ways we interact with people to signal to them that they either belong, or that they don’t belong. These cues are powerful in peer group dynamics, but they’re even more dramatic in power dynamics such as classroom spaces. When the teacher leads interactions with signals of belonging, it makes students feel like they’re in a welcoming and affirming environment, which lessens anxiety, increases openness, and clears a pathway for connection and learning.

There isn’t a magic list of belonging cues, but a few easy to implement strategies can include: 
  • Welcoming students at the door at the beginning of class
  • Greeting each student with a smile, by name, every day
  • Asking students questions about their interests, and incorporating them into the classroom environment
  • Inviting students to set classroom norms for how we speak and listen to each other​

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"Never let them see you sweat"
​The idea that the teacher is the sage on the stage and the holder of all knowledge is impossible to uphold — and presents a false notion that knowing everything is something to strive for, much less something that’s possible.

When students buy into the myth that their teacher knows everything, they can feel insecure because they know how much seems unknown. This dynamic creates a sense of helplessness and sets up a fixed mindset that positions knowledge and intelligence as something that someone is born with, rather than something they work hard for. 

We can disrupt this myth by being our authentic selves, and by talking with our students about what we know, and what we don’t know yet — especially if they’re posing questions that we don’t really have the answers to! When we encounter something that’s beyond our knowledge base or skill set, rather than pretending to be cool and never letting them see you sweat, we can be honest with our students that learning is a process that never ends, and the smartest people know how to learn.

Then we can engage together on the journey to answer the open questions, explore a new line of inquiry, or use our resources to check our understanding and accuracy. We can say things like:
  • “Great question! Let’s look it up!”
  • “I don’t know that topic very well, tell me more about what you’re wondering.”
  • “I’m not sure if I got this one right, what’s a resource we can use to check our work?”
  • “I don’t know the answer to that yet, but I’ll look it up and we’ll revisit it tomorrow.”​

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"Fake it 'til you make it" 
Imposter syndrome is a well-documented phenomenon that can become overwhelming to anyone who’s learning on the job. At the beginning of the school year, or when starting a new role, this syndrome can hit hard. In the past, the remedy for imposter syndrome has been the myth fake it til you make it! While it’s important not to let our fears and insecurities paralyze us from moving forward in our work, it’s counterintuitive to think that the antidote to feeling self-conscious about our skills is to go it alone and not talk to anyone. 

Everyone needs a network of support, and not just when we’re struggling. We can curate our networks with mentors who’ve walked the road before us, peers who are able to walk alongside us, and even with folks who are novices compared to us. This might be a formal network that meets regularly, or an informal list of people you reach out to. It’s easy to fall into the fixed mindset that we’re either good or bad at our job, but this is false, and frankly, toxic. Teaching is an art, a craft, a  science, and practice — it’s not magic.

No one has it all together and the best teachers are the ones who ask for help, learn from others, and pay it forward.
  • Join a professional association, university network, or school based team
  • Build relationships with colleagues outside the classroom
  • Ask someone you respect to be your mentor
  • Check in regularly with your Principal or Assistant Principal ​

There is a time and place to tell tall tales from the age of yore. But as we push into the third decade of the 21st century, let’s be clear that some of these myths aren’t just outdated, they represent a harmful and dysfunctional way of working. They distort the truth about the challenges of teaching, and they can perpetuate feelings of isolation and fears of failure for teachers and students.

These new norms for starting the school year are about making an investment in the humanity, validity, and inherent worth of each person because we learn better — and we teach better — when we can be our whole selves.

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ROUTINES FOR NEW TEACHERS
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ESSENTIAL 21st CENTURY MINDSETS
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MAKING TIME FOR WHAT MATTERS
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6/24/2022

Can You Move Forward by Looking Back?

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Prompt new perspectives for the year ahead using one simple sentence. 
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DR. ROBERTA LENGER KANG
Center Director, CPET
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DR. SHERRISH HOLLOMAN​​
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​Any way you look at it, the last two years have been very different from anything most of us have experienced, upending the way we teach, the way we live, and the ways in which students learn. These years have revealed vulnerabilities, punctuated inequities, and surfaced extraordinary human resourcefulness and potential. Many of the decisions made within this time will have long-term consequences for the future of education, and we are likely years away from understanding the full social-emotional impact for teachers and students.

Before going any further, we have to give a huge shoutout to all the teachers, school leaders, parents, extended family members, and friends who continue to contribute time, patience, perseverance, and ingenuity as they help children learn.

We have been navigating uncharted territory for an extended period of time, and in the face of numerous challenges, you have continued, time and again, to step up in support of students. 

Prompting new perspectives

As we come to the close of another school year, we’re at a natural checkpoint for reflection where we can consider the year’s successes and missteps, and think deeply about how our experiences this year can inform our actions in the next. 


Whether or not you have been practicing regular reflection this year, it’s never too late to start!

One of our favorite ways to check in after a meaningful experience is to use the prompt: I used to think, but now. This exercise provides an opportunity to reflect back on where you started — whether that’s at the beginning of the school year, the semester, or any marker of time that’s relevant to you — and evaluate how your thinking has changed since that time.

Your responses might look something like this:

  • When it comes to building relationships with students, I used to think _____ but now _____.
  • In terms of curriculum planning, I used to think _____ but now _____.

Because critical reflection is, well, critical, you can also use this sentence starter to reflect on work/life balance as you think through ways to find space for self-care, create time for outside interests, or unpack personal challenges. 

I used to think, but now is powerful because it challenges us to identify a point in our lives where we’ve changed our minds or had new learning, but haven’t yet explored or processed this transformation. By spending even just a few minutes responding to this prompt, we can make our realizations concrete and explicit — and that will help us to internalize these life lessons for the future. 

This is also a great strategy to share with other adults on teacher teams, or with students. Even young learners can follow along to reflect on what they’re learning and how their perceptions are changing throughout the year. 

Take this practice one step further by asking yourself how your shifted understandings or beliefs will impact your practice in the coming year. What will you do differently in the future? (We call this one, “I used to think, but now…and so…?”)

Reflection is an ongoing process — we continue to learn lessons each year because we are different, our students are different, and the world around us is different. Finding moments to reflect on all we’ve learned and reset our expectations for the future is crucial in order to meet ourselves and our students in the current moment. 

Tell us in the comments: how would you respond to I used to think, but now?

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JUMPSTART CRITICAL REFLECTION
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IDENTIFYING LEVERAGE AREAS
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TURN IDEAS INTO ACTION
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6/24/2022

Strategic Grouping: What Is It Good For?

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Why creating intentional groups can help match each student to intellectually engaging tasks.
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DR. ROBERTA LENGER KANG
Center Director, CPET
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​Group work is important. 

Group work is also hard. It can feel discouraging when we initiate group work and then it doesn’t go as planned, with some students opting out of the assignment while others carry the weight of the task for everyone. 

Teachers know that when they have a wide range of students with different learning needs, they can differentiate their instruction. Differentiation often includes creating multiple entry points to content and skills through group work, and we often see differentiation strategies like heterogeneous or homogeneous grouping used to differentiate instruction. But how do we determine which method will help our students reach their learning goals? Which types of grouping are best for which instructional strategies? 

The case for homogeneous grouping 

Whether matching students in pairs or small groups, homogeneous grouping happens when teachers enlist students with similar learning traits to work together to complete a task (either individually or together). Homogeneous grouping should be informed by data, like students who earned similar scores on a diagnostic assessment, had similar responses in a class assessment, or who shared a misconception about a previous lesson. It's valuable to match similar students together to complete a task that is designed to meet their learning needs. Homogeneous grouping is ideal when the teacher has designed a unique task for each group, is providing a unique text for each group, or has differentiated the content so that groups are aligned with content information they need to examine more closely.

When students are in homogeneous groups, the tasks, topics, or texts they work with should be diverse. This becomes an effective practice because teachers are strategically matching similar students’ with a task that is designed specifically for them. When each group of students is working with a task or topic on their level, they’re able to increase their completion rate, feel confident about reaching their learning goal, and refine their thinking through discussion. 
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Example
A math teacher realizes that their students had a wide range of responses to adding and subtracting fractions on a formative assessment. Some students are completing all of the addition and subtraction questions with fluency and accuracy. Other students are struggling with subtracting, but showed proficiency with addition, while others are still struggling with the concept of fractions as well as how to add and subtract.


With students performing within these three profiles, the teacher develops a lesson where students are grouped homogeneously and matched with a task that is specific to their learning needs:
  • The students who are struggling to understand fractions as a concept will return to some basic elements of fractions and use visuals to help them develop the conceptual understanding needed to move into addition and subtraction.
  • The students who understand fractions conceptually, but need more support with subtraction, will have a task that focuses on subtracting fractions through error analysis, so they can see some of the most common mistakes in thinking.
  • The students who demonstrate a strong understanding of fractions are matched with a task that extends their learning into combining like terms, or reducing fractions to their lowest common denominator.

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By differentiating by student need in homogeneous groups, the teacher is able to match a task strategically to students in their zone of proximal development, which should increase their understanding of the content, create opportunities for success, and increase confidence.

The case for heterogeneous grouping

Homogeneous groups are an important strategy to use, but using them exclusively can be limiting to students. Not only is it important to develop community across a whole class, it’s also important for students to learn from one another and have opportunities to teach each other. Diversifying group structures to include mixed ability or heterogeneous groups gives students exposure to a wide range of voices, and keeps students connected to the class community. 

Heterogeneous groups are best matched with complex tasks that have multiple components. Within the group work structure, students can self-select or be assigned roles based on their areas of interest, as well as their performance. Working in a heterogeneous group allows them to build on each others’ ideas, and develop a product as a team, which is effective, memorable, and can be personally rewarding. Group roles or independent tasks are highly effective in heterogeneous groups and teachers will want to design the task so that every group member can take on a component that they can complete successfully.

Jigsaw groups are a great structure to use for heterogeneous groupings. 

Within a jigsaw group, the group task is divided into multiple components (one for each student representative), and then brought back together when students inform their team of what they’ve learned. These components might be content-specific (e.g. each student represents a different character from a book, or a different type of problem solving in math). They may also be leveled by text (students divide out leveled texts on the same topic and collaborate on their understanding after reading). The easiest way to organize jigsaw groups is to strategically match students using a grouping strategy.

​Example
If there are six groups, each student may be assigned a group number, and a letter which is matched with a task. Group 1 might have students matched with 1A, 1B, 1C, 1D, 1E, 1F (each letter representing a different task).

Students then move into their letter groups (Group A would consist of students 1A, 2A, 3A, 4A, 5A, and 6A) and complete their task. Once they complete their task, students rejoin their number group to share what they’ve learned and complete the shared task or discussion.

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​In heterogeneous groups, every student is matched with a task that is at their instructional level, and they use what they’ve learned to complete the shared task.

While homogeneous and heterogeneous groupings are some of the most common types of groups, they aren’t the only way to develop strategic collaboration for students. We can also consider grouping based on areas of interest, social dynamics, or even special gifts and talents. What’s most important is that when asking students to work together to complete a task, we are thoughtful and strategic about who should work together, what goal we want them to accomplish, and how we match them to an intellectually engaging task to reach that goal. 

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STRATEGIC & FLEXIBLE GROUPING
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DIFFERENTIATE LIKE A PRO
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PROGRESSIVE SCAFFOLDING
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6/7/2022

These Students Can’t...Yet: Unpacking the Progressive Scaffolding Framework

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A flexible path toward mastery that provides structured support for students at all levels. 
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DR. ROBERTA LENGER KANG
Center Director, CPET​
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When I was growing up, my high school Social Studies teacher had a poster hanging on the wall that read, “If you think you can, or you think you can’t, you’re right.” The message was clear, even to teenagers -- the power to succeed or to reach a new goal is often inside of each of us. As educators, we know that our students’ mindsets play a major role in how hard they try, how much confidence they develop, and how committed they are to reaching their goals. But confidence alone doesn’t get them to a point of mastery. And desire alone won’t develop their skills, or increase their knowledge base, or level up their accuracy or precision. For those changes, our students need structured support!

This structured support often comes in the form of scaffolding. Like the large platforms that help construction workers reach the tall exterior of a building, scaffolding student learning creates platforms of support as teachers incorporate challenging texts, complex tasks, and abstract ideas into their instruction. Scaffolding is critical when holding high expectations and implementing a rigorous curriculum — but scaffolding alone doesn’t develop independent learners. Sometimes, scaffolding can become a crutch that teachers and students use, turning a support into a shackle. As educators, we often spend a lot of our planning time thinking about how to build scaffolds to break learning down into manageable components, but we can’t stop there. We must also consider the ways we gradually release scaffolding so that students can internalize and transfer their knowledge and skills to new tasks and topics. 

A path toward mastery

Our Progressive Scaffolding Framework outlines a path for educators to consider when setting high expectations for students, helping them find that balance between necessary supports and structured enabling. Building on the ideas of Zone of Proximal Development and apprenticeship theories, the framework outlines a path toward mastery in four stages:
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  • I do, you watch 
  • I do, you help
  • You do, I help
  • You do, I watch​
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DOWNLOAD: PROGRESSIVE SCAFFOLDING FRAMEWORK

Stage 1: I do, you watch

When introducing new content or skills, we begin with the I do, you watch stage. We initiate this by introducing new concepts alongside prior knowledge, real world examples, or previous units of study. Our goal is to map new information onto our students’ activated schemas so that the new content or skills are contextualized and relevant.

At this stage of instruction, we can prepare and provide a model of the task, using a Think Aloud mini-lesson where we walk our students through an internal thinking process that illustrates how we navigate the task and make decisions. Alternatively, we can outline the explicit steps to complete the task, or provide a roundup of the important information students need to know before diving in.

The I do, you watch process can be presented to students working individually or in small groups. It’s important to remember that even at this stage, students shouldn’t be sitting silently. We always want students actively engaged, so we might add a note taking component, a reflection task, a meta-cognitive class discussion, or an element of inquiry so that students remain intellectually engaged in the process.

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Stage 2: I do, you help

After laying the groundwork for the task in stage 1, we can move into stage 2, where students begin working with the content and task materials with support. Working in small groups, students might replicate the model with new information, restate or reword the essential steps in their own words, or engage in a small group discussion or group practice as a way to begin experimenting with and internalizing the skills. 

Stage 3: You do, I help

In stage 3, the content and skills should be familiar to students after their initial explorations, and they should be ready to continue in pairs or small groups with more independence. Students are still in the development phase of their learning, so they may need additional support and will benefit from frequent check-ins, and suggested strategies — but here’s where we want to avoid returning to stage 1 supports. We’re looking for students to be engaged in a productive struggle.

Students may benefit from suggestions of “fix up” strategies or options for what to do if they get stuck. At this stage, we want to push students beyond replicating the model or the example by having them practice the skill or apply content with a new format, a new context, or by making connections to other topics within the discipline or beyond.

This is also a great stage to ask students to use one another as resources. While working in pairs and small groups is an excellent way to support students at their level and create opportunities for growth through collaboration, we want to ensure a high level of individual accountability so that some students don’t take on the burden for the group while others opt out of the learning process.

Stage 4: You do, I watch

In stage 4, students have been exposed to new content and skills, they’ve practiced working on a task informally with support, and they’ve begun making connections with other content information or demonstrating their learning through class activities and tasks. At this stage, it’s important to begin removing any unnecessary scaffolds to see what students can do independently.

In the You do, I watch phase, we recommend providing a short review of the process and previous work done up to this point in the learning experience. After the review, we can be clear with students that they’re ready to try it out on their own. Provide a clear task and an adequate amount of time to complete the task (3-4 times as long as it would take you to do it).

Students who are able to take on this challenge and demonstrate their skills individually prove that they’re meeting the expectations of the task and are ready to move forward to the next knowledge block or skill sets. Students who struggle at this stage help us to understand where and why they’re struggling, so that we can return to Stage 3 to provide targeted support. 

How long does this take? 

Like an accordion, this process can be expanded or compressed to meet the needs of your grade level and subject area. We might be able to move through the four stages within a single lesson, or it may be an expanded process that is organized across a week’s worth of lesson plans. Consider these two examples: 
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45-minute Lesson Plan Structure
  5 minutes   |   Opening warm up: Inquiry question
10 minutes   |   I do, you watch: Mini-lesson modeling
10 minutes   |   I do, you help: Stop and jot, turn and talk reflection on the model
15 minutes   |   You do, I help: Small group practice 
  5 minutes   |   You do, I watch: Closing summary formative assessment
Week-long Lesson Structure
      Monday   |   I do, you watch: Introduction, modeling, and reflection 
      Tuesday   |   I do, you help: Small group discussion and practice
Wednesday   |   You do, I help: Small group practice and connections, part 1
    Thursday   |   You do, I help: Small group practice and connections, part 2
          Friday   |   You do, I watch: Independent practice and formative assessment

The process of instruction and assessment is complex, especially when we’re trying to use data to inform instruction and support students who’ve struggled in the past. We want to be mindful to keep forward momentum toward rigorous learning goals while developing a clear path forward for students who begin at every level.

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DIFFERENTIATE LIKE A PRO
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RESOURCE: RIGORMETER
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PROMOTE PRODUCTIVE STRUGGLE
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6/7/2022

Lessons from the Field: Practice and Professional Learning with the Global Mindset Framework

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​Making a 21st century skills framework meaningful for K-12 instruction. 
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DR. ROBERTA LENGER KANG
Center Director, CPET
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DR. SHERRISH HOLLOMAN

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Over the past century, advanced technology has made the world smaller and smaller. This has perhaps never been truer than the past decade, in which social media has made it possible for a tweet or an Instagram post to be seen around the world in mere seconds. Consequently, we see and have many more collective experiences. This was perhaps never more evident than over the past few years with the shared experience of a global pandemic and a rapid impact on learning in most parts of the world. 

As we were thrust into new ways of thinking about teaching and learning, different mindsets, and different ways of imagining schools, we were faced with the truth that we can no longer sustain a 20th century in a 21st century world. The task before us is to educate students today for the world they’re poised to lead tomorrow.

As a founding organization of the Global Learning Alliance (GLA), we have been thinking about reimagining education and preparing educators for the future for quite some time. The GLA is the outgrowth of our groundbreaking research in five of the top PISA-ranked cities around the world on the features and practices surrounding 21st century teaching and learning, and is committed to cross-cultural research collaborations as an effort to define a pedagogy that takes into account the dynamic needs of our changing world.

Through this work, we are dedicated to understanding, defining, applying, and sharing the principles and practices of a world-class education within a wide range of educational contexts.

Essential mindsets

As part of research and collaborations with K-12 schools and university partners around the world, we have developed the Global Mindset Framework, which identifies five mindsets that have emerged as most relevant to the future success of today’s students. Each mindset includes four key skills that demonstrate the actions that can be seen when cultivating the mindset.

But just having access to a framework doesn’t mean it’s automatically linked to classroom practices — and some of these mindsets haven’t been typically taught in schools.  As a result, we always consider how we can help educators to analyze, apply, and adjust learning frameworks as they incorporate them into their everyday teaching practices.
DOWNLOAD: GLOBAL MINDSET FRAMEWORK
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Putting the framework into practice

The challenge with any educational framework is translating it into meaningful practice for the teachers and students it's intended to serve. We were privileged to partner with the Brunswick School to integrate 21st century practices into a wide range of courses across all grade levels. We customized our professional learning approach to maximize the time we had together so teachers could have meaningful conversations, practical applications, and space to reflect on their experiences for deeper learning. We used a blended approach to professional development that included customized, professional learning videos and synchronous 75-minute sessions to explore the meanings of each component and practical application for classroom practices.  

Metacognitive reflection
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As we worked across department teams, we wanted to model the mindsets of the framework, so with each new mindset that we studied, we created a customized video with the basic facts, and then planned for an interactive face-to-face session where teachers developed practical strategies after watching the video and discussed the impact of the framework on their classes. 

Some teachers noticed that incorporating a new mindset each month allowed them to expand their learning outcomes beyond simply “critical thinking skills” and that they were setting critical goals for collaboration through group work and discussion, as well as creativity where they used imaginative writing prompts to help students expand their thinking. This kind of integrated thinking helped the teachers test and tweak their learning strategies immediately. 

By creating heterogeneous groups in these sessions, we were also able to support cross-grade professional learning conversations that generated great ideas from different vantage points. Teachers from the upper grades were amazed at the different planning and pedagogical moves made by the teachers in the lower grades. Similarly, the teachers in the lower grades benefited from learning more about student expectations in the upper grades. These realizations created space for metacognitive reflection about their practice, and challenged some of the assumptions we all have when thinking about planning for our specific grade/content area. Like working with students, we know that placing adults in strategic and flexible groupings is a powerful lever for keeping learning fresh.  

During the culminating session about their learning, each teacher was given an opportunity to share a lesson, unit, or project they implemented or planned to implement by applying a single or multiple mindset from the framework. Their learning was evident through their sharing and evidenced in the artifacts from their student work. In one case, a teacher hoped to have students investigate COVID-19 using actual numbers and data to unpack the pandemic. After interpreting the data, they would design charts and graphs to share their findings, make predictions for the long-term impacts of COVID-19, and offer recommendations for next steps. Throughout the project, students would implicitly be asked to demonstrate the Global mindset from our framework, as they strove to solve real-world problems.

Lessons learned

​When educators consider the implications of the Global Mindset Framework within their own curriculum, we’ve seen how they cultivate their own mindsets, in addition to making direct connections to new teaching practices.

Our partners demonstrated that when we scratch the surface of 21st century skills, we see that there are not only many innovative practices, but many unanswered questions. 

Some of our big learning moments and new questions included the following: 

  • Critical thinking is essential as schools imagine new ways of operating. We should be asking ourselves: what do students need to know, how will they get this information, and once they have it — how will they use it to solve a real world problem?
  • Collaboration isn’t just encouraged, it is vital as we navigate uncharted territory. We should be asking ourselves: how will students collaborate with their classmates, what types of groupings will be most meaningful, and how will they reflect on their collaborative experience to internalize these new skills?
  • Creativity on the part of schools, teachers, parents, and students is essential when transitioning to new ways of working and learning. We should be asking ourselves: What if …, how might we …,  and what else could we try?
  • The Global mindset, particularly when solving real-world problems, is prevalent everywhere as we struggle to understand current events and support each other in our new reality. We should be asking ourselves: How will we learn from others’ experiences? What have we learned that we can share? What is necessary to solve these real-world challenges?
  • The Caring mindset, as we demonstrate appreciation for communities around the world and become much more empathetic to the needs of our friends and neighbors, helps us understand how our actions impact others in our community and across the world. We should be asking ourselves: How might I feel if the roles were reversed? Where do I see similarities and differences across culture, class, or language? What can we learn from others?

In education, we often encounter frameworks — whether it’s a framework for literacy, a framework for evaluation, or a framework for instruction — that should translate into practice. This translation can be achieved through thoughtful and intentional professional development that respects the knowledge of teachers and honors the ways adults learn. By structuring these professional learning sessions in both synchronous and asynchronous engagements, and using cross-content and grade-level groupings, teachers were able to interpret this essential framework in meaningful ways.

Wondering what this work could look like in your community? Reach out to us to discuss how you can bring essential 21st century skills to your students and community. 


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TEACHING EMPATHY
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WORLD CLASS FOR EVERY CLASS
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CAN YOU TEACH CREATIVITY?
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6/6/2022

Creating Transformational Change: Structures for Designing a Professional Development Series

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A suggested sequence of sessions that encourages learning, application, reflection, and the sharing of promising practices.
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DR. ROBERTA LENGER KANG
Center Director, CPET
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DR. SHERRISH HOLLOMAN

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Effective professional development can be defined as structured professional learning that results in changes in teacher practice and improvements in student learning. Features such as strong content focus, inquiry-oriented learning approaches, collaborative participation, and coherence with school curricula and policies can be the difference between good and great professional learning experiences. 

Since the 1970s, there has been a growing body of literature about learning and the application of reflective practice, which is a way of allowing educators to step back from their professional experience, develop critical thinking skills, and improve future performance. 

When educators can learn a new idea or concept, apply this learning to their specific context/content area, reflect on the experience and share their experiences with colleagues — a cycle we call LARS — they can bring their professional learning experience to fruition. 

Using the LARS model

The LARS model is a structure for developing ongoing professional development sessions that prioritize developing community knowledge, shared practices, and deepening reflection on what works, and why. In the planning process, facilitators should conduct a needs assessment to determine the strengths and struggles across the community and strategize an area of focus.

For example, one school recently discovered student performance in reading was struggling. After conducting a series of Learning Walks, the school leadership team noticed that literacy instruction was inconsistent across classrooms. The leadership debriefed their experiences and came to the conclusion that if teachers were using similar instructional strategies for Before, During and After reading, students would have increased their comprehension and confidence. The leadership team reviewed several research-based strategies and identified two strategies for each stage of the reading process, for a total of six literacy strategies to share with the whole school. They began to use the LARS framework to structure a 12-week PD series. They knew that they needed two weeks per topic: one session to introduce the strategy and make a plan to implement it, and a second session to reflect on their implementation and make adjustments. 
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DOWNLOAD: LARS TEMPLATE
Learning

The first session in the LARS model is focused on learning a new strategy, and making a plan to integrate or apply that strategy into instruction. This workshop should communicate the essential components of the topic, provide active engagement and an exchange of ideas between participants. 

In leading the first workshop on literacy strategies using the example above, the facilitators would share more about why literacy is important across content areas, as well as the concept of Before, During and After reading strategies. They’d then provide a hands-on experience with the first literacy strategy. They may choose to model the strategy using a professional text, show a video of a teacher using the strategy in a real classroom, or create a challenge for teachers to collaborate on developing a model after learning about the strategy from a shared text.

Application

At the end of the workshop, teachers consider how they can implement what they’ve learned into their practice. This is the apply portion of the session. Participants can complete an application plan where they write ideas about how they can implement the strategy, and what artifacts they will be able to bring to the next session. When teachers choose for themselves what to implement and what they want to bring back to the group, they have increased ownership in the process. By asking all participants to bring an artifact to represent what they implemented, we are able to create reciprocal accountability within the community. Additionally, when teachers across the school begin using a shared strategy at the same time, it exponentially increases the students’ understanding of how to use that strategy, and kickstarts the impact of that strategy on their learning experiences. 

Reflection and sharing

The second session has a focus of reflection and community sharing. In Session 2, participants regroup through written reflection using either open-ended journaling practices, or by responding to a variety of prompts specific to the focus strategy. By reflecting on their experiences of implementing the strategy, teachers are able to synthesize the impact of that strategy on student learning and their own teaching practices. Their reflections become concrete texts and when shared, culminate as an archive of the professional learning that has occurred. After reflection, participants share their artifacts and experiences together in small groups, identifying similarities and differences in the samples of student work and their implementation experiences. Participants may celebrate successes, as well as take the opportunity to identify challenges and ways that their process can be extended.

After the first two sessions, the school may choose to retry the focus strategy, or to move onto the next topic, with the expectation that teachers will be adding to their instructional tool kit with each new move they learn.

Using the LARS cycle supports the most challenging aspect of professional learning: application. 

Without application, learning just floats in the air as a neat idea. Engaging in the LARS process as a school community and/or department builds in time to apply new skills and reflect on them with colleagues. The reflection aspect promotes individual thinking about what went well, and how individual teachers might tweak it to make more sense for their classroom. This can become a rigorous process where teachers in the community test and vet instructional strategies that are most effective for their unique students. The LARS model is a cycle of inquiry that lends itself to not just learning a new concept, but creates a structure that helps communities cultivate ways of working, learning and growing together to meeting the evolving needs of students.
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GIVING PROFESSIONAL FEEDBACK
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LEAD YOUR TEAM EFFECTIVELY
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IDENTIFY LEVERAGE AREAS
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4/18/2022

Direct is Respect: Giving & Receiving Feedback

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Educators weigh in on how they prefer to receive feedback and where they struggle when offering it to others.
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DR. ROBERTA LENGER KANG
Center Director, CPET​
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When I started my leadership journey, I was confident that with the right effort and the right systems and structures, the team I was leading would simply be successful. I imagined that I would avoid confrontation through planning, modeling, and being nice. We’d never have any problems!

But we can’t lead a team this way. Each individual needs feedback to increase self-awareness, identify goals, and strategize a path forward. They deserve actionable feedback that supports their work, and it needs to be direct, clear, and kind. 

Whether you’re the person receiving feedback or providing it to others, you bring your entire self to the conversation, which means there is no one-size-fits-all approach. We recently spoke with a group of educators who were kind enough to share how they would like to receive feedback, as well as some of their most pressing concerns when it comes to offering feedback to others. 

How do you want to receive feedback? 
Jeff, Costa Rica 
I think the most important thing is that feedback is driven by compassion, and even love and care for me. This is not a time for scolding or trying to make someone feel less than, but a chance to build someone up by helping them be successful. 

Avyanna, Bronx
I like when people are direct and actionable. If they notice something can be improved about my practice, then I like to hear what can be improved and a suggestion of how to approach it, or at least the willingness to brainstorm solutions with me. 

Brian, Queens
I would like to receive feedback that is clear and has strategies I can try, in order to meet the desired target.
 
Laura, Queens 
Feedback that is easy to understand and not too overwhelming. 
 
Becca, Pennsylvania
When I receive feedback, I want to hear specific suggestions. I want those to be couched in supportive terms; I want to feel like the person giving me feedback is on my team, working with me to try to improve my practice, rather than "grading" my practice. 
 
Katherine, Singapore 
I want direct and honest feedback myself, but struggle with consistently offering that to others, instead allowing a fear of damaging the relationship or contributing to hurt feelings get in my way. 
 
G, Queens
I like to receive clear, kind feedback. It doesn’t need to be “nice” but I bristle if it’s unkind. 
 
Rasha, Brooklyn
I’d like to receive constructive feedback that focuses on promoting the quality of my work and addresses both strengths and weaknesses, or the sandwich of “glows” and “grows”. Although some people are not in favor of the sandwich feedback, I still prefer to hear some positivity before pinpointing the flaws. 
 
Shannon, New York 
I like being invited into the conversation, and being asked what I think went well, what part of the lesson I felt could have been stronger, or where were I was hoping for a different outcome. These types of questions open up to a conversation rather than just finding areas to critique without context. 
 
Matthew, Queens 
I would like to receive feedback that is clear, actionable, and includes the full truth. It lets me know where I stand and how I’ve been progressing. 

Ysladia, Queens 
I like honesty and direct feedback that will help me improve.

Addressing the challenges of giving feedback
What do you do when, regardless of how you give feedback, the other person takes it personal? I have a couple of teachers that have had different people try different approaches to offering feedback, and yet they still get defensive and take it as a personal slight. How do you get past these walls?
Part of offering feedback is learning to communicate in ways that the other person can hear. The first step here is relationship building — we want the person receiving our feedback to have confidence that we have their best interests at heart. One of the best things we can do as a leader is build personal relationships with our teams. Ask questions, be curious about their lives outside of school, what their hobbies or interests are, how their kids are doing. This isn’t hard to do, but it can take extra effort (especially if we’re more introverted). Sharing about our own lives also goes a long way toward building relationships. 

Beyond relationships, another strategy is to pose the same questions to others that we’d want to be asked: How do you like to receive feedback? When we have our observation discussions, what do you want to get out of the conversation? What are some of the goals you have to grow your practice, and how can I help? Even asking teachers if there’s anything in particular they want feedback about when you visit gives them a sense of ownership and empowerment, and when they get feedback they can remember they asked for it! 

It can also be helpful to address the elephant in the room — if someone is getting defensive, upset, or emotional, it’s okay to say something like, I want to pause here because I can sense that you’re having a heartfelt response to this feedback. Are you feeling . . . [hurt, frustrated, emotional, defensive, upset]? Can you tell me more about what’s brought that on? If we offer a word to describe their reaction, even if we’re wrong, we demonstrate that we care about them personally, and that we want to understand how they’re feeling. Most people are likely to clarify “yes, because,” or “no, but …” and that’s a great space to dig into the underlying fears or concerns that are blocking their ability to productively reflect on their practice. 

Ultimately, we can’t take responsibility for someone else’s feelings, their ability to receive feedback, or their emotional/professional maturity. But we can strive every day to do our best, acknowledge our own mistakes, and try again next time.

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What is the balance between questioning and providing direct feedback? 
We use questioning to engage another person in their own critical reflection, which is an important skill for deep and transformative learning over time. This work requires engagement and an exchange of ideas between a teacher and a student, or a teacher and a school leader. We engage through questioning to increase curiosity and inquiry, because if/when people have their own a-ha moments, they’re more likely to shift their practice. 

Using questioning to drive feedback conversations doesn’t mean we don’t provide direct feedback, but it can mean that we organize the conversation through questioning, and then we frame the feedback through the discussion. We can also summarize the feedback at the end of the conversation to synthesize and highlight the next best steps.  

Sometimes we find that people are not open to reflection, or are resistant to identifying their own next steps. They’re likely to say things like, just tell me what I need to do, or we might realize in a discussion that the person we’re talking to had a very different experience than we did and we need to reframe what happened. Those might be times to take the lead through more direct statements, and then return to using questioning after we’ve established a clear context.



As someone who partakes in teacher evaluations, I often wonder about positionality. I tend to position myself as a teammate working to help colleagues improve their practice, but how genuine does that feel if I am also writing up an observation as part of someone’s professional evaluation? My struggle lately, I think, is how to separate feedback from "grades".

If feedback is the shortest distance between where we are and where we’re going, then as an
evaluator, our role is to give feedback that helps another person (student or adult, peer, supervisor,
or “direct report”) reach their goals. In situations where we’re the evaluator or the grader, our
feedback helps the person understand what we’re evaluating and how they can reach the
goals that have been set for them.

The evaluation doesn’t make the feedback less meaningful, or less authentic, but it does raise the stakes —  especially if the person has goals that are connected to their performance (e.g. I want to be rated highly effective, or I want to pass an AP Exam). Where this can become tricky is when it feels, to the person being evaluated, that the goal posts are shifting or changing, or that their evaluator is changing expectations. 

This is why we ended to do a deep dive first, to really understand what growth is needed, what the best sequence is for change to take place, and how we can create action plans that can be implemented realistically.

When we want people to take action, we need to be strategic about how and when we offer feedback — more is not always more. 

Even when we’re not in a position of power, our words carry a lot of weight — and it’s worth examining how we can communicate feedback to others with authenticity and clarity, and in a way that allows them to receive our words.

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JUMPSTART CRITICAL REFLECTION
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LEAD YOUR TEAM EFFECTIVELY
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IDENTIFY LEVERAGE AREAS
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1/25/2022

Differentiating Like a Pro: Tips for Personalized Instruction

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Find practical ways to strategically customize learning pathways for your students. 
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DR. ROBERTA LENGER KANG
Center Director, CPET​
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Differentiating Instruction is the practice of customizing instructional resources, tasks, texts, and topics to meet the needs of students with different learning levels and academic needs. With good intentions, curriculum developers identify grade level expectations and design unit and lesson plans with the ideal student in mind. Those ideal students started the year meeting grade level expectations, speaking the language with fluency. They all attend class every day and comprehend the lesson at proficient standards. They carry with them all the skills from the last unit into the next, and they learn at an even pace throughout the school year.

The problem is that these ideal classes don’t actually exist! This is why it’s so important to differentiate instruction.

Students can’t learn when the course material is too difficult — they get frustrated, insecure, and eventually develop avoidance behaviors that cause learning disruptions or disengagement. But the flip side is also true — students can’t learn when the material is too easy! When there is no learning challenge, students get bored, overconfident, and they also develop avoidance behaviors resulting in learning disruptions or disengagement.

Differentiating instruction is about the art and science of matching students with their just-right task, text, and topic. When we begin thinking about what we need to know about our students to effectively differentiate, it can get very overwhelming very quickly. The idea of creating a unique lesson for 30 students 4-5 times a day is an insane amount of work. The good news is that highly effective differentiation doesn’t mean that we have 30 different lesson plans — but it does mean we are using data to inform instruction, and customizing learning pathways strategically for our students. 

Differentiating deliberately

There is no one perfect way to differentiate instruction, which is one of the things that makes it challenging. Because there are so many options and opportunities for learning, it’s easy to become overwhelmed with all of the different types of choices that can be made when customizing instructional materials for our students. 

Our Differentiating Like a Star resource is designed to help you streamline your thinking process, and provides a dynamic menu of options for teachers to use while planning differentiated lessons. On the matrix, there are four styles of differentiation: by data, by task, by text, and by team or group. The matrix provides recommended differentiation strategies aligned with each approach, and increases in complexity and effectiveness. If you are able to implement any strategy on the matrix, you’re differentiating! The goal is to develop our practices so that we not only use multiple differentiation strategies, but use them deliberately to meet a specific learning goal. 
DOWNLOAD: DIFFERENTIATING LIKE A STAR

Tips & tricks

  • Don’t do it all, all at once! If you’re new to differentiation, start off small with some easy to implement strategies in the 1 star column. 
  • Don’t do it, and then drop it! New instructional practices take time to develop, and they also require time for students to get the most out of the experiences as well. So often, we’re tempted to try something once and if it doesn’t work, it goes into the trash. But especially when it comes to differentiation, we need time to practice, revise, and practice again. I often recommend using a strategy for two weeks before adding something to it, or taking it away. 
  • Don’t choose blindly! When looking for strategies to try, first begin thinking about your students and what you want them to know and be able to do. Then, consider which pathway will help you reach your goals. ​

Differentiation done well appears effortless, but it takes a lot of work behind the scenes. Careful planning, analyzing student work, and setting clear learning objectives can help us to develop a pathway of differentiated experiences that are targeted to meet students’ needs.

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STRATEGIC GROUPING
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DESIGN DIFFERENTIATED INSTRUCTION
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PATHWAYS FOR DIFFERENTIATION
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1/5/2022

From Off-Task To On: What To Do When Kids Aren’t Working

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Productively engaging students is a real challenge — but the solution may not be too far out of reach. 
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COURTNEY BROWN
Senior Professional Development Advisor

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DR. ROBERTA LENGER KANG
Center Director, CPET
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How can we create a classroom situation where all our students are productively engaged?

Engaging a class of students in a lesson can feel like a daunting task, with constant disruptions and more students off-task than on-task. It can be overwhelming!  

Setting up predictable routines and rituals for our students is key, and staying in touch with each of our students to help them engage with a meaningful task is a crucial element of creating a productive, positive work environment. The challenge is real — but the solution may not be too far out of reach. Our Three Sweeps resource (download here) provides a practical approach to getting all students on track and working. 
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DOWNLOAD: THREE SWEEPS

The First Sweep 

First, start students on an independent task like a warm up or “do now” prompt. The most effective opening activities are tasks that engage students in the topic or theme of the lesson using prior knowledge. As students enter the class, we can point them to the prompt and activate our first “sweep” by circulating through the entire class and “touching base” with each student using a light touch and offering an affirmation or posing a question, such as:

Affirmations
  • Great start!
  • Thank you for working!
  • Love what you’ve begun here!

Questions
  • Do you have everything you need to get started?
  • Do you have any questions that are preventing you from working?
  • Is there anything I can do to help you?

This first sweep is designed to acknowledge the students who are cooperative and on task (early adopters) and offer those who are not yet settled a calming and supportive first “touch.” 

Let’s be real: students enter the classroom space in all different mindsets. We want to quickly and quietly acknowledge all of the students who are ready to work, and also have a personal and positive first contact with those who need more support to transition into their classwork. The first sweep communicates the expectation that you are recognizing each student in a supportive way, and it necessitates a personal exchange with each student.

After we’ve made contact with each student and either affirmed their engagement or redirected them to the task, we begin our second sweep.


The Second Sweep

Our second sweep is a second opportunity to touch base with all students, with a focus on supporting off-task or unsettled students settle into their work.

To start Sweep 2, quickly scan of the room and identify students who have not yet begun the activity. Maybe they’re talking or walking around the room, or maybe they’re distracted. Prioritize a second check-in with these students. 

Now, the contact and questions with students can include slightly more pointed questions to pinpoint what may help each individual student engage in the task at hand. Depending on the specific situation with each student, and the prior exchange, these questions and comments may include: 
  • Did you get stuck?
  • How’s it going so far? 
  • Are you struggling to get started?
  • What can we do to help you focus?

Students in Sweep 2 will benefit from a next step action: 
  • I’m going to check back in 5 minutes. How much can you get finished in that time?
  • We want to move to the next task soon; I’ll be back to check on your progress and I’d love for you to start the share out in the discussion.
  • Let’s focus for 5 minutes and then check in again — raise your hand if you need help before I get back.

Often, we lean on negative interventions with students who exhibit off-task behaviors, calling out students’ names in front of the class, asserting the rules or expectations, or publicly demanding a change in action. Unfortunately, these tactics are more likely to antagonize students who are struggling to connect with the work and can escalate tensions and increase students’ insecurities.

The second sweep more deeply acknowledges each student’s specific needs and offers them advice or a tool to get to work. It should be done as calmly as possible with the expectation that students will respond productively. As much as this sweep is about positive reinforcements, it’s also about accountability. If a student says there are no barriers to begin their work, then there are no more excuses, either. If there are barriers to beginning, we want to know so we can remove them and work with kids so they can fully access the assignment.

Now, it’s time for Sweep 3.

The Third Sweep

In Sweep 3, we return to a touch point for every student in the class. For students who have been working well for the duration, this is the time to check for understanding, affirm their progress, clarify any questions, and identify any obvious misunderstandings in their work so far. For students who are still struggling to engage in the task, we restate our purpose and return to our redirection questions. Restating the purpose is an important moment to communicate a shared expectation and explicitly outline the value of the task, and the community expectations.

Affirmations 
  • Great work so far, I love this answer! (Point to a relevant part of student work.)
  • How’s it going so far? Any questions or confusions?
  • I love the way you are putting effort into your work.

Clarifications
  • You’re making great progress — but take another look at . . . 
  • Be sure to reread the instructions, I can see you’re missing . . . 
  • Are you using all of your resources? You may get some help by using . . . 

Restating Purpose
  • I want to take a moment to clarify that we’re completing . . . within the next ___ minutes, in order to . . . (participate in the discussion, understand the reading, prepare for the exam)
  • As a reminder, our class norms state that everyone will focus on their work quietly so it doesn’t disrupt others’ thinking.
  • Can you remind me what our task is and why it’s relevant?

Redirect Questions
  • When we checked in last time, you said you had everything you needed, but I don’t see any work yet — what’s going on?
  • How’s it going? I’m struggling a bit because I don’t see any progress on the assignment and I really want you to be successful on this task — what should we do?

Notice that in these questions, we’re really focusing on asking the student to provide the solutions. When students choose to engage, or offer a suggestion for what would help them work better, they are more likely to implement the strategy they suggest, even if it doesn’t seem genuine to us in the moment. This is a key factor, because when we respond defensively to students who may show up distracted or disengaged, we can fall into exchanges that are more about power and control than they are about learning.

We want to remember that — especially when we’re striving to develop a culture of high expectations in a positive work environment — it's critical that we find the path to engage all students in meaningful work. That might mean setting aside our personal feelings, and staying laser focused on helping every student to engage in the task.

​Making the most of each sweep

Getting used to the three sweeps may take a little time and a little practice, but we’ve found that this is a highly effective strategy throughout the class period. Each sweep ensures that every student has at least two personal interactions with their teacher(s), and that students struggling to engage in the content have at least three positive and proactive exchanges with their teacher(s) — each serving as an opportunity to engage. To maximize the use of Three Sweeps, consider these quick tips: 

  • Set a timeframe for the task, and keep to it. If it takes longer to do the sweeps than to complete the task itself, we’re likely to lose momentum as some students finish the task before others begin! If it’s a short task (2-5 minutes), focus on Sweep 1, and give reminders about how much time students have to complete the task before the class moves on. Tasks that have 12-15 minutes should be enough time to get through all three sweeps.
  • Move around the room. This strategy requires the teacher to have personal and semi-private exchanges with all students. Cluttered classrooms without clear walkways, or spaces where students are inaccessible are red flags for redirecting off-task behaviors. Take time to create a positive learning environment that gives you easy access to all students. Grouping desks in pairs, or groups of 4-5 allows you to check in with multiple students at once.
  • Don’t get stuck! The three sweeps aren’t about private tutoring, engaging students in long conversations, or re-teaching the mini-lesson. We want to keep our sweeps focused on getting students working. Once everyone is working, then we can go back to students who are on task and need additional help or support directly from us. It can be hard to walk away from a student with a question, so set them up for success by offering them some steps they can take on their own before you come back.

​Three Sweeps can be a shortcut to student engagement and creating a culture of learning. When we get everyone involved and engaged, we can focus on the learning and build momentum towards deepening our students' content knowledge and skills on a daily basis.

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RITUALS & ROUTINES
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UNDERSTANDING OFF-TASK BEHAVIOR
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CONNECT WITH SELF & STUDENTS
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12/7/2021

Getting into Groups: Differentiation through Strategic and Flexible Grouping

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Data-informed decision-making that creates groups of students who work collaboratively for a specific purpose.
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DR. ROBERTA LENGER KANG
Center Director, CPET
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From the one room schoolhouse to the giant lecture hall, the image we often conjure of teaching is of the sage on the stage, the professor imparting wisdom on the entire student body who are hanging on our every word. But the reality is that whole class instruction is rarely effective as a meaningful and sustainable learning experience. Students’ academic knowledge and skills grow more when they’re personally engaged in a task or challenge that meets their learning needs, supports their learning differences, and is customized to help them get to their next step. 

Educators can often become overwhelmed with the prospect of differentiating instruction for every single student in the classroom, and often feel frustrated having to design 30 different lesson plans. The good news is that while students do need instruction to be personalized to meet their needs, many of their needs are similar. As educators, we want to better recognize our students’ academic, social, emotional, and skill-based needs and strategically match them with other students in the class. ​

Strategic grouping
There’s a big difference between working in a group, and working with a group. In an effort to increase group work and collaboration, we will sometimes push desks together so students are sitting in a group, and then give them permission to talk to their groups while completing an individual task. While this is community-oriented, we can differentiate it from working with a group on a shared task.

Strategic grouping is a key feature in teaching effective collaboration skills, and in streamlining instruction to meet the needs of our diverse learners. Strategic — or purposeful — groups demonstrate that we’ve put some time, energy, and thought into who students should work with. We can consider factors like literacy or numeracy performance, communication styles (introvert/extrovert), skills and talents (artists, writers, organizers), and even gender considerations for creating groups that are similar or mixed. 

​One of the reasons strategic grouping is so difficult is because it requires us to know our learning outcomes, and to develop a strategy about the best ways to achieve this outcome. If I’m working on a unit where students will need to write an essay from a text they’ve read, I have to determine:
  • Is the text accessible to all of my students?
  • If not, will my students have greater access to the text if they work in mixed groups where a group member can help struggling members, or in ability groups where I can scaffold or modify tasks to meet the students' needs directly?
  • Will students learn more effectively if they’re working with one other person, or with a range of people who can provide different insights?
  • Are there social dynamics that will enhance or interfere with student learning?

We can only answer these questions in the context of the class, the unit, and the end goal of the assessment.

Flexible grouping: number, color, shape
One of the most effective ways to establish strategic groups is to create groups that are flexible. 

Developing strategic groups requires time and effort! And once groups are established and the students begin their work, it doesn’t mean that it will feel immediately successful. Just like any teamwork approach, groups take time to develop relationships, build trust, and establish healthy and productive routines. When groups change rapidly, even groups that are strategic, it makes it difficult to see the return on our investment. That’s why establishing strategic (purposeful to the context and task) and flexible groups can be a major win. 

​​One easy approach to flexible grouping is to design Number, Color, Shape groups. With a little bit of planning, we can set up three types of group structures at once. 

To establish flexible groups, consider three types of groups that need to be made:
  • Partners (similar ability level, good working relationship)
  • Ability groups (two partner groups combined, or new groups matching students at similar ability levels)
  • Mixed ability groups (a balance of approaching, meeting and exceeding performance)

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Numbered pairs
Having students work in leveled pairs is an effective way to differentiate. By working with a partner, students can tackle more complex tasks, collaborate with a peer, or edit and revise their thinking as they complete an assignment. Students will also be able to develop more personal connections, which keeps them engaged and interested. 

To set up numbered pairs, look at a class list and divide the total number of students in half. 30 students = 15 pairs. Then, begin matching students based on data — performance, reading levels, and personality can all be helpful data points to make matches. Once every student is in a pair, introduce the learning pairs by passing out numbered cards and invite students to find their match. It may be helpful to place numbers around the room so students know where to find their match, or create a class challenge to find partners without speaking.

Once established, keep these numbered pairs for an extended period of time. Consider 4 - 6 weeks for pairs, given that it will take a few work periods before students feel comfortable, and once the pairs are working, making changes to the partnerships can derail the momentum. If some pairs don’t work out as planned, make specific changes in those situations.

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Same shapes
After students spend time working in pairs, their collaboration and communication skills will improve over time with their partners. We can take our differentiation to the next level by joining the numbered pairs into small groups of 4-5 students with similar ability levels.

Maybe you’ll combine groups 3 & 8 to create a square group, and groups 2 & 9 to become a circle group. Same shape groups will create leveled groupings that allow us to differentiate topics, products, processes, and text levels by assigning a specific task to each group based on their Zone of Proximal Development.

If we know that groups 3 & 8 are composed of students who are reading 2-3 grade levels below expectations, we can assign the square group a text that’s at their instructional reading level and have them complete the same critical thinking task that the other groups are assigned. If we know that groups 2 & 9 are composed of students who are reading at or above grade level, we can assign them a more challenging text on the same topic, and have them complete the same critical thinking task that the other groups are working on.

Same shape groups work well because after their discussion and group work, the class can come together to discuss the larger topic, without limiting the contributions of students with below-grade level reading skills.

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Color blends
​Many — but not all! — learning goals are best accomplished by having students work in groups with peers on similar levels. When students only ever see examples of tasks and work products that reflect the same thing they would produce, they don’t have an opportunity to visualize how they can expand their thinking, reading, writing, or reasoning skills. By working with students in mixed ability (heterogeneous) groups, students of all different levels can participate in a jigsaw discussion or group projects. Mixed groups allow students to learn from one another, and play an individual role towards a shared goal. 

We can create Color Groups using our Numbered Pairs and Same Shape groups as a starting point! Color Groups will be strategic, data-informed heterogeneous groups that can meet together consistently through a unit or term. To create the Color Groups, review the students in each Shape Group and begin distributing them evenly into Color Groups.

Example: We can take one student from the square group, one from the circle group, one from the diamonds, and one from the hearts, and place them into the Purple Group. Because we’re mixing and matching from the Same Shape groups, we’re guaranteed a mix of performance abilities in the Color Blend Groups.

Bringing it all together
Strategic grouping requires data-informed decision-making to create flexible groups of students who work collaboratively for a specific purpose.

By designing these three sets of groups at one time, you can maximize your planning and minimize chaos! No more numbering off from 1 - 4 around the room. No more wandering around to find a partner. No more kids sitting in the back because they don’t have a group. If each student received a card on color cardstock, with a printed number, cut out in a specific shape, they could receive multiple group assignments within seconds. And after each grouping has been established, they’ll begin to learn how to work together for a purpose in each grouping they experience.

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RESOURCE: RIGORMETER
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DATA-INFORMED INSTRUCTION
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ENGAGING ALL LEARNERS
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6/9/2021

Curating Connection: Social-Emotional Engagement in Blended Learning Contexts

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Engagement is a highway that leads students to their goals, and it is our job to build as many on-ramps as we can to capture all kinds of kids in all kinds of ways.
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DR. ROBERTA LENGER KANG
Center Director, CPET

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As educators, we often see the main priority of in-person schooling as the development of academic knowledge and skills, and that priority has carried over to the online learning space. Students, however, typically view school as a way to be a part of their social community. Seeing and being seen by friends is a huge factor for student attendance, and even in-class engagement. The social-emotional component of school is identity forming; it's where students develop a sense of self beyond their families, and the close quarters of the in-person classroom organically enhance this experience. But when we’re not together in the same place (or we’re together, but we’re socially distanced or wearing masks), authentic opportunities for students to connect with one another disappear.

In addition to finding a peer group, establishing relationships, and making connections with other students, school is the place where students can make a healthy connection with a caring adult who isn't a member of their family. Many students, especially those who are young, feel a close connection to their teachers. They give gifts, share hugs and high fives — in their little lives, teachers may be some of the only non-family adults they know, and some of the only adults they can develop a relationship with independent of a parent or a sibling. In the transition to remote learning, the opportunities for this type of social-emotional support and connection have almost fully evaporated, even as schools have figured out ways to provide academic opportunities.

Activating social-emotional engagement

The three pillars of student engagement — academic, intellectual, and social-emotional — are about maximizing any opportunity that can help bring kids to class. Academic engagement, or even just showing up, can lead to meaningful intellectual engagement, and that, in turn, can lead to organic social and emotional community experiences that meet students’ needs. Even students who are struggling to sign in to class or struggling to find meaning in instructional activities can still be motivated to connect on a personal level.

What kind of social-emotional interactions do kids have? Think about the different types of organic connection points we find when school is in session, and then consider ways to match them with our online experiences. 

  • School-based after school clubs, contests, and projects: How can we shift from organizing in-person community-building events after school hours to supporting community online? Are there opportunities to institute a dance challenge, an online read-a-thon, trivia nights, or a stay-at-home fashion show? 
  • Classroom collaborations: It's likely that students are working almost exclusively individually at home — how can we build more collaborative experiences? This could look like setting up reading partners who email each other, or creating book club groups that meet once per week to read a short passage together and then talk about it. In math classes, this could look like pairing up students so that they can check each other’s work. And for older students, we can consider increasing the use of shared Google docs that they use for collaboration or online discussions. 
  • Teacher connections: Teacher-student relationships are extremely valuable. How can we create structures for teachers to offer meaningful outreach to their students on a personal level? Depending on the age range we’re working with, we can look to 1:1 or even 1:3 video calls, personalizing PowerPoint slides to recognize students, writing and mailing physical letters, providing office hours, and even differentiated live support for students across classes. We can also consider non-teaching staff, and how their time is being spent. Are there school secretaries, community assistants, or other support staff who can provide extra outreach to students who've been struggling? Can guidance counselors provide open sessions where kids can virtually drop by and talk about their feelings and fears? These options can be facilitated by school staff members who don't have their typical tasks to complete.

Our hope is that students who haven't been "showing up" to school might show up to opportunities like these. If they do, it will refuel their energy and strengthen their social-emotional engagement with school, helping them to deepen personal connections that re-energize their sense of self. We can then leverage these connections to increase academic and intellectual engagement. 

If we see student success in school as tied to anything — especially now — it is student engagement. Engagement is a highway towards students achieving their goals, and it is our job to build as many on-ramps as we can to capture all kinds of kids in all kinds of ways.
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THREE PILLARS OF ENGAGEMENT
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DESIGNING REMOTE ENGAGEMENT
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21ST CENTURY BOOK CLUBS
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2/16/2021

Valuing Testing vs. Testing Values

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Resetting instructional priorities in the absence of high-stakes tests.
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DR. ROBERTA LENGER KANG
Center Director, CPET
​updated September 2021

Across the US, state tests are high-stakes exams that have become a driving force in educational policy, funding, accountability, curriculum development, and achievement for students, teachers, and school leaders. 

No Child Left Behind and its counterpart, Race to the Top, were the national policies that dominated education spaces and shifted the focus from school and district autonomy to a culture of testing. While the Every Student Succeeds Act lessened some of the federal mandates on state testing programs, some individual states, like New York, have redoubled their efforts to use high-stakes assessment data as a way to evaluate education at every level. That is, until 2020 when COVID-19 systematically closed schools, reshaped instruction into hyper-customized blends of in-person and remote learning systems, and fundamentally prevented large groups of students from sitting in the same place, at the same time, to take a paper and pencil, fill-in-the-bubble test, like the generations of students who came before them.

​This might sound like an exaggeration, but it isn’t — in its 200-year history, 2020 was the first year in which state tests were canceled. Now that schools around the country are coming back in person almost exclusively, we're looking at a school year that will formally assess student performance for accountability for the first time in almost three years. 

What will you teach?

For the past twenty years, rigorous high-stakes state tests have become the leading influence on curriculum development and instructional priorities for most public schools. These structures for accountability send a direct message to educators — the only knowledge that is important is the knowledge that aligns with the test. 

State tests are directly connected to the following evaluation and accountability processes:
  • Student promotion, grades 3-12
  • Student graduation 
  • Teacher ratings
  • Principal ratings
  • School ratings & statewide rankings
  • District accountability
  • College admissions
  • Curriculum design & implementation

Traditionally, almost the entire schooling experience, at every entry point, is connected to a test which reviews, monitors, and evaluates performance. Many schools have used this mandated external guidance as a way to vet their curriculum, solidify their unit and lesson plans, set the plan and pace for their instruction, and set specific goals for students. While, “you need to know this for the test” isn’t always a compelling reason for students to become interested in a specific topic, it has certainly been a driving force for teachers in the past. But without the guidance provided by the test, many educators were free to ask, what should I teach?

After getting over the initial shock of the tests’ absence, many teachers developed thoughtful, dynamic, and innovative curriculums to capture their students’ interest in the content, even while learning through difficult times. As the exams come back into focus, are we at risk of losing this personalized curriculum in order to return to the kill and drill of test-driven instruction? 

Shifting your approach

​What should we be teaching, and who should decide?

After two decades of test-informed planning and two years of freedom from exams, how do we decide on our next steps?

It is my hope that we can use this as an opportunity to take an honest look at who gets to set the agenda for learning, and in doing so, acknowledge the reality that while oversight is absolutely necessary in education, high-stakes testing is limited, and limiting. We have to be able to move from simply valuing the test, to testing what we value in each subject area — and teachers and local school communities should have a say in what that looks like. 

Even as testing returns, there are three approaches to unit planning that we can use to frame instruction that is relevant, personalized to students' interests, and prepares them for future exams. 
Project-based learning
Focus on student engagement through short- and long-term project-based learning opportunities that lean into student choice and generate momentum through interest and intellectual curiosity.

As students return to schools after a long period of interrupted learning, student engagement is at the forefront of everyone’s minds and teachers can use every tool available to capture and keep student attention long enough to build essential habits and skills.

When designing instruction with the purpose of building engagement, we can open up subject area topics and create space for students to self-select their areas of interest. If we conceive of instructional units in 1-2 week blocks with a short project due at the end, this routine can create opportunities for students to dig into a topic they’re naturally interested in, and it also resets student expectations on a regular basis so that those who are looking to re-engage always have an opportunity to restart. 

Using a commonly tested topic as a whole class case study to explain the basis, model a skill, or communicate essential information, students can work in interest groups on related topics of their choice. By having a class topic and a small group case study, students learn the essential tested information without sacrificing their own interests. Using test questions as formative assessments along the way to a short-term project can also give teachers valuable insights into students’ progress and next steps for teaching. 


Foundational skills
Focus on foundational skills in a wide range of content topics, and maximize personal connections to minimize learning “slippage” or learning loss, equipping students with the skills needed to build capacity quickly when they return.

​If project-based learning isn’t an option for everyday instruction, consider shifting to a focus on critical thinking, reading, writing, and reasoning. While there are grade level benchmarks, content knowledge spirals from grade to grade — we can be fairly confident that students who missed some information in 4th grade Social Studies will encounter a similar unit in 6th grade Social Studies, in 8th grade Social Studies, and in high school History courses. If we focus on student skill-building, we can grow content knowledge at a faster pace now that kids are back in class. 

Some skills are essential components of learning across content areas: reading for the main idea, drawing inferences or making connections between information in multiple sources, and using textual evidence to support an opinion. When students build these types of skills on a wide range of topics, their reading levels will increase, and their writing skills will evolve as they encounter more complex texts. In STEM programs, students will need to continue practicing with the relationships and patterns between numbers, data sets, or variables. Students will benefit from skill-based work that increases math and science literacy such as reading maps, charts, and graphs, interpreting information using a resource (periodic table, framework, data set), and asking questions to further the inquiry process. These critical thinking skills are essential for learning, problem-solving, and even for test taking. 


Formative assessments
Focus on formative assessments that mimic the state test so that you can track student progress with relevant data and make adjustments to keep students “on track.”

If you aren’t in a position to embrace project-based learning or let foundational skills be the focus of curriculum, we can still find creative ways to support student learning while state tests are on hold. Since testing programs are so prolific, there is some level of transparency when it comes to test content, design, structure, and focus. Many states will release a test sampler that includes a few questions from each section of the exam, while others release the exam in its entirety. Alternatively, some states choose to publish a blueprint or a manual which provides insight into the structure and design of the exam. We can use these vetted materials as a model when generating our own classroom-based assessments, mirroring the expectations of the state test.

Focusing on these formative assessments will give us real-time data we can use to target students who are struggling, and identify patterns and trends across classes, which will be informative for our instruction. By developing our own versions of the exams, we’re keeping ourselves and our students rooted in the standards and familiar with the testing culture, while continuing to be flexible about the specific topics we’re addressing in our unit and lesson plans. ​​​​​

Considerations for policy makers
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To our partners and colleagues who are decision-makers — big and small — we know you have a bird's-eye view of the now and the next. While we’re waiting, consider (or possibly reconsider) the enormous weight we’ve placed on a single day exam. Current policies give the test a monopoly on setting the values for an entire generation of students, and silence the voices of classroom teachers and school leaders who work directly with students on a daily basis.

These educators have insight into what we could be valuing across fields, and how student progress and performance can be reflected to increase student achievement. We have a rare, once-in-a-lifetime opportunity to rethink the role of high-stakes tests and shift the structure of accountability to one that incorporates true multiple measures, embraces diverse learning needs, and reflects the population of students we’re serving. 

Reflecting on our values and focusing our instruction on what will help students get engaged, stay engaged, and keep coming back day after day is where we should invest our time and energy. After what we've been through, our instruction should look different than it did before. We have a unique opportunity to apply our new skills, refine what we've designed, and return to “normal” a bit more evolved than when the pandemic began. 

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UNPACKING NYS ACCOUNTABILITY
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FORMATIVE ASSESSMENTS ONLINE
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TESTING & TEACHING
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The Center for Professional Education of Teachers (CPET) at Teachers College, Columbia University is committed to making excellent and equitable education accessible worldwide. ​CPET unites theory and practice to promote transformational change. We design innovative projects, cultivate sustainable partnerships, and conduct research through direct and online services to youth and educators. Grounded in adult learning theories, our six core principles structure our customized approach and expand the capacities of educators around the world.

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